Technical Customer Support EngineerVirtualVocations • Oakland, California, United States

Technical Customer Support Engineer

VirtualVocations • Oakland, California, United States

[job_card.variable_days_ago]

[job_preview.job_type]

[job_card.full_time]

[job_card.job_description]

A company is looking for a Technical Customer Support Specialist.

Key Responsibilities

Triaging customer issues and debugging problems related to the AI platform

Collaborating with engineering and product teams to enhance platform performance

Applying prompt engineering skills to optimize AI worker performance in logistics workflows

Required Qualifications and Education

Proficiency in Full-Stack technologies : Python, React, TypeScript, and Node.js

Experience with managing APIs and third-party system integrations

Some exposure to infrastructure and cloud deployments

Familiarity with LLM prompting and tuning

Strong debugging skills and ability to identify root causes of issues

[job_alerts.create_a_job]

Technical Support Engineer • Oakland, California, United States

[internal_linking.similar_jobs]

L3 Technical Support Engineer

Nue.io Careers • San Mateo, California, .US

[job_card.full_time]

[filters_job_card.quick_apply]

We believe that the right way to accelerate business results is by giving go-to-market teams.ANY revenue model, across ANY channel, with complete and accurate revenue visibility end-to-end.This req...[show_more]

[last_updated.last_updated_variable_days]

Customer Support Engineer

Impart Security Inc. • San Francisco, CA, United States

[job_card.full_time]

We're looking for an experienced Customer Support Engineer to serve as Tier 2 support for Impart Security's growing customer base. You'll be the technical expert who helps customers successfully ope...[show_more]

[last_updated.last_updated_30] • [promoted]

Customer Support Engineer

Superpowered (YC W21) • San Francisco, CA, United States

[job_card.full_time]

Bridge between customers and core engineering by ensuring that customers are able to deploy assistants quickly and without friction. Resolve technical issues that arise during any phase of the custo...[show_more]

[last_updated.last_updated_30] • [promoted]

Customer Solution Engineer

Moloco • San Francisco, CA, United States

[job_card.part_time]

Moloco is a machine learning company empowering organizations of all sizes to grow and unlock the full value of their first-party data, elevating the path to performance advertising.Our technology ...[show_more]

[last_updated.last_updated_30] • [promoted]

Growth Engineer

Polycam Inc. • San Francisco, CA, US

[job_card.full_time]

Polycam's mission is straightforward : Democratize 3D capture and make it universally useful.We want to empower creators, builders, and businesses with access to the most advanced 3D capture tec...[show_more]

[last_updated.last_updated_30] • [promoted]

Solutions Engineer

Blueprint • South San Francisco, CA, US

[job_card.full_time]

Rocketlane is a high-growth SaaS company on a mission to deliver chaos-free, consistent, and delightful B2B client project delivery. The platform empowers customer-facing teams - especially in B2B S...[show_more]

[last_updated.last_updated_variable_days] • [promoted]

Customer Support Agent

Shockbyte • San Francisco, CA, US

[filters.remote]

[job_card.full_time]

[filters_job_card.quick_apply]

Have you ever had a two-week Minecraft spree, survived in ARK, or raided in Rust? Chances are, you’ve played on our servers. Shockbyte’s one of the largest game server providers.We’re looking for ta...[show_more]

[last_updated.last_updated_variable_days]

Solutions Engineer - US Commercial, San Francisco Bay Area (Hybrid)

Cisco Systems, Inc. • San Francisco, CA, United States

[job_card.full_time]

This is a hybrid role based out of the San Francisco Bay area requiring 30% travel to client sites in the area.As we continue to uphold our standard of excellence inCisco's Commerical segment, we a...[show_more]

[last_updated.last_updated_variable_days] • [promoted]

Customer Support Engineer, Tier 2

Starburst • San Francisco, CA, United States

[job_card.full_time]

Starburst is the data platform for analytics, applications, and AI, unifying data across clouds and on-premises to accelerate AI innovation. Organizations—from startups to Fortune 500 enterprises in...[show_more]

[last_updated.last_updated_variable_days] • [promoted]

Customer Support Engineer

Slope • San Francisco, CA, United States

[job_card.full_time]

We're creating the shift to voice as humanity's default interface.Why voice? Because voice captures the nuance, the emotion, and the humanity of interactions in ways text alone can't : voice makes t...[show_more]

[last_updated.last_updated_30] • [promoted]

AI Customer Support Engineer - Build & Scale Deep Tech

Encord • San Francisco, CA, United States

[job_card.full_time]

A fast-growing AI startup in San Francisco is seeking a Customer Support Engineer to manage their Customer Support function. The ideal candidate will have experience in customer support, strong empa...[show_more]

[last_updated.last_updated_variable_days] • [promoted]

Senior Technical Support Customer Success Manager

Qualys • Foster City, CA, United States

[job_card.full_time]

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!.Technical Support Customer Success Manager will be responsible for managing key ...[show_more]

[last_updated.last_updated_30] • [promoted]

Customer Support Engineer

Together AI • San Francisco, CA, United States

[job_card.full_time]

As a Customer Support Engineer at a pioneering AI company, you'll be the first line of defense to support customers as they build out training, fine tuning, and inference solutions with Together AI...[show_more]

[last_updated.last_updated_30] • [promoted]

Customer Solutions Engineer

Agave • San Francisco, CA, United States

[job_card.full_time]

Implementation Project Manager.Implementation Project Manager.This range is provided by Agave.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Th...[show_more]

[last_updated.last_updated_30] • [promoted]

Digital Customer Solutions Engineer

CloudFlare • San Francisco, CA, United States

[job_card.full_time]

Digital Customer Solutions Engineer.At Cloudflare, we are on a mission to help build a better Internet.Today the company runs one of the worlds largest networks that powers millions of websites and...[show_more]

[last_updated.last_updated_variable_days] • [promoted]

Customer-First Solutions Engineer (Forward Deployed)

Tailwind Insurance Systems, Inc. • San Francisco, CA, United States

[job_card.full_time]

A financial technology startup in San Francisco is seeking a Forward Deployed Engineer to drive technical integrations and collaborate with product and engineering teams. You will own the integratio...[show_more]

[last_updated.last_updated_variable_days] • [promoted]

Customer Support Engineer - West Coast

Anyscale • San Francisco, CA, United States

[job_card.full_time]

At Anyscale, we’re on a mission to democratize distributed computing and make it accessible to software developers of all skill levels. We’re commercializing Ray, a popular open-source project that’...[show_more]

[last_updated.last_updated_variable_days] • [promoted]

Staff Software Engineer

Bio-Rad Laboratories • Hercules, CA, United States

[job_card.full_time]

This role is both technical and collaborative.You will work closely with cross-functional teams including systems engineers, mechanical designers, assay development scientists, and quality engineer...[show_more]

[last_updated.last_updated_30] • [promoted]