Be part of something extraordinary. Signia by Hilton Indianapolis is a highly anticipated new-build property that will redefine meetings, events, and luxury hospitality in the heart of the city. We are seeking a visionary Director of Catering & Events to lead the charge in creating a world-class events experience from the ground up.
As Director of Catering and Events with Signia by Hilton Indianapolis you will provide continuous leadership in creating and delivering an exceptional team member experience and best place to work.
What will I be doing?
As Director of Catering and Events you will provide continuous leadership in creating and delivering an exceptional team member experience and best place to work. The Director of Catering & Events will be directly responsible for contributing to the achievement of superior business results in the areas of ensuring outstanding guest service, team member engagement, favorable financial outcomes, strategic leadership and talent development, culture, innovation, and event operations.
Specifically, your essential functions will be to perform the following tasks to the highest standards :
STRATEGY :
- Successfully, innovatively, and timely implement Commercial strategic initiatives and monitor for best-in-class results
- Drive innovation and creativity within event delivery
- Partner with the General Manager / Executive Committee to deliver on Hilton’s values by creating high-impact event experiences
- Ensure that high quality service standards are maintained through continuous reviews of processes and procedures
- Provide owner relations guidance in key areas of Events expertise, as needed (Banquet Capital Expenditures, Staffing Models)
- Actively support the sales process.
LEADERSHIP :
Provide overall leadership and direction in all Events matters.Serve as the hotel’s credible Subject Matter Expert on all matters relating to event experienceServe as a highly visible, participatory leader who proactively and consistently engages with their General Manager / Executive Committee, Sales, Catering and Events team members, external guests, and suppliersRemain current on event trends to evaluate innovative ways for process / practice improvements and shares best practicesParticipate or represent Hilton in industry social / meeting / events professional associationsCULTURE :
Inspire high-performing multi-cultural, multi-generational teams that build Hilton’s Catering and Events talent pipelineIntegrate Hilton’s Values / Mission / Purpose when implementing Catering & Event initiatives and support Team Member-centric and guest-centric programsLead with Hilton culture engaging with Team Members through direct and meaningful interactionsBe an ambassador for customer service.TALENT :
Motivate and provide a work environment in which team members are productiveEnsure all Catering and Event manager roles have career development plans in place that are actively supported by leadership and profiles are current for succession planningListen and respond to team members needs while having an open-door policyManage group and interpersonal conflict effectivelyOPERATIONS EXCELLENCE :
Ensure the proper use of all function space, exhibit hall, and event spacesManage supplier and vendor relationshipsPossess subject matter expertise and ensure standards / practicesDevelopment and management of departmental budgetsResponsible for the overseeing short, medium, and long-term forecasting and actual cost reporting for eventsEnsure proper staffing for the needs of the businessIntegrate current trends in event management and designParticipate in customer site inspections and assists with the sales process as necessaryWhat are we looking for?
Minimum Years of Experience : five (5) years Hospitality related experience at manager level.Minimum of 1 year of leadership experience in hotel management.Other requirements : Travel percentage : 10%It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :
Knowledge of the hotel property management systems (Delphi.fdc)Significant experience in revenue management or a similar analytical roleRelevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values :
Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and disciplineIn addition, we look for the demonstration of the following key attributes :
QualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!