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ServerCasa MX • Miami, FL, US
Server

Server

Casa MX • Miami, FL, US
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  • [job_card.full_time]
[job_card.job_description]

Overview

Join our vibrant hospitality team as a Server and become the face of exceptional guest experiences! In this energetic role, you will deliver outstanding service in a lively dining environment, ensuring each guest feels welcomed, valued, and satisfied. Your enthusiasm and attention to detail will help create memorable moments that keep guests coming back. Whether working in a fine dining setting or a bustling nightclub, your positive attitude and dedication will shine through every interaction.

Duties

  • Greet guests warmly upon arrival and assist with seating arrangements, ensuring a smooth flow of service from the moment they walk in
  • Take accurate food and beverage orders using POS systems such as Toast POS and Micros POS, while providing menu recommendations and upselling suggestions to enhance the guest experience
  • Serve food and drinks efficiently, maintaining high standards of food handling, sanitation, and presentation
  • Manage tables effectively by bussing, cleaning, and resetting to prepare for new guests while maintaining cleanliness standards in compliance with food safety regulations
  • Handle cash transactions accurately through cashiering and cash handling procedures, including processing payments and giving correct change
  • Maintain excellent guest relations by addressing questions, resolving concerns promptly, and ensuring overall satisfaction throughout their visit
  • Support team members in food preparation, kitchen communication, and sanitation tasks as needed to ensure seamless service delivery

Skills

  • Proven experience in food service or restaurant environments with a focus on guest relations and hospitality excellence
  • Familiarity with POS systems such as Aloha POS, Micros POS, and OpenTable for order entry and reservations management
  • Strong knowledge of food safety protocols, sanitation practices, and proper food handling techniques
  • Excellent time management skills to prioritize tasks efficiently during busy service hours
  • Ability to upsell menu items confidently to increase sales while enhancing the guest experience
  • Previous fine dining or nightclub serving experience is highly desirable for dynamic environments
  • Basic math skills for cashiering, cash handling, and accurate bill splitting
  • Effective communication skills to collaborate with kitchen staff, hosts / hostesses, and team members
  • Join us to be part of a passionate team dedicated to delivering memorable dining experiences! We value energetic individuals who thrive in fast-paced settings and are committed to providing top-tier customer service. All positions are paid roles that offer opportunities for growth within our vibrant hospitality environment.

    Work Location : In person

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