People Operations Manager

People Operations Manager

On Lok is a not-for-profit organization founded in the early 1970s by a group of citizens concerned about the plight of elders and the lack of long-term options in the community. On Lok serves as the administrative arm of a group of five affiliated non-profit organizations. Its functions include research and development, human resources, fundraising and management information systems.

We understand the importance of a system that works together. Your expertise, drive and passion can help us carry out our mission to improve lives and advance healthcare.

Join our team of leaders to begin a rewarding career!

POSITION SUMMARY :

The People Operations Manager (POM) manages the People Operations team, which includes Coordinators and Generalists. Responsible for the day-to-day HR support of the organization. Works closely with all areas of the People Department to ensure a high level of customer service and efficient operations.

Responsible for planning and implementation of quarterly and annual cycles / programs (focal and merit, recognition, health screening, etc.). Ensures collaborative and interwoven partnerships to support open enrollment, wage and hour compliance, government reporting, security, safety, payroll, and other appropriate work.

Develops relationships across the organization that are grounded in trust and authenticity. Ensures equitable application of policies and helps improve policies and processes to support On Lok and its employees. Creates an environment where employees receive a high level of customer service and respect, helping them feel heard, appreciated, and stay engaged. Stays informed of new legislation and changing requirements.

Serves as the People Generalist of the People Department and a key point of contact for directors and senior leaders; provides coaching and mentoring to the team as well as leaders across the organization.

Champions the organization's core values and strategic commitment to attract, retain, advance, and supports a broadly diverse workforce of the highest level of excellence that thrives in an inclusive, equitable, and just workplace culture.

DUTIES / RESPONSIBILITIES :

General Responsibilities

• Effectively supports the full employee lifecycle, including onboarding, engagement, retention, development and exit processes.
• Ensures adherence to policies, regulations and employment laws and makes or recommends improvements to reduce risks while maintaining a positive employee centric culture.
• Streamlines processes to improve productivity.
• Works independently to meeting assigned objectives while adhering to approved budgets.
• Leads change efforts and various People (Employee) Relations activities.
• Identifies root causes and recommends effective and holistic solutions.
• Oversees the effective maintenance and updates of employee documentation, including employee data files and reports, policies and procedures, the Employee Handbook, and audit readiness activities.

Staff Leadership & Management

Partnerships with Cross-Functional Teams

Other Responsibilities

QUALIFICATIONS (knowledge, skills, abilities) :

On Lok's Employee Benefits include (eligible for any regular position for 20 hr / wk or more) :

Your final compensation offer will be determined based on factors such as skills, experience, education, and licenses / certifications. The pay range is expressed as an hourly rate regardless of FLSA status. Exempt positions are paid salaried and are not subject to overtime.

Pursuant to the San Francisco Fair Chance Ordinance, and state and federal laws (including federal PACE requirements at 42 CFR 460.64(a); 460.68(a), we will consider for employment qualified applicants with arrest and conviction records.

On Lok is an equal opportunity employer committed to a diverse and inclusive workforce. All applicants will receive consideration for employment without