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Director of Supply Chain
Director of Supply ChainSamson Marketing • High Point, NC, US
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Director of Supply Chain

Director of Supply Chain

Samson Marketing • High Point, NC, US
[job_card.30_days_ago]
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  • [job_card.full_time]
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Job Description

Job Description

Supply Chain Director

Reports to: Director of Customer Operations Position Purpose

The Supply Chain Director leads Universal’s global supply planning operations with a focus on forecast accuracy, production execution, inventory optimization, and vendor performance. This role ensures timely product flow, data integrity within our ERP, and cross-functional alignment that supports our sales, merchandising, and financial goals.

Key Responsibilities

Forecasting & Production Planning

  • Develop and maintain the most accurate forecast possible, incorporating insights from sales and key customers
  • Convert demand plans into executable production schedules that meet vendor requirements and lead times
  • Prioritize and escalate production needs by actively monitoring factory performance and delivery risks

Data Integrity & Reporting

  • Ensure complete, accurate, and timely supply chain data within Oracle ERP
  • Generate and provide performance reporting to Sales, Marketing, Product

Development, and Finance

  • Maintain strong SKU-level knowledge to support decision-making and reporting accuracy

Inventory Management

  • Issue production orders that support service-level goals while protecting working capital
  • Achieve or exceed company inventory margin and turn objectives
  • Manage product lifecycle transitions — including mature and discontinued SKUs — in partnership with Sales, Marketing, and Finance

Vendor & Cross-Functional Collaboration

  • Work closely with international suppliers to ensure on-time delivery and strengthened service performance
  • Partner cross-functionally to support new product launches, market changes, and evolving business requirements
  • Communicate risks, recommendations, and production priorities with clarity and urgency

Leadership & Continuous Improvement

  • Lead, coach, and develop a professional, collaborative supply chain team with clear workload ownership and performance expectations
  • Implement process improvements that enhance accuracy, efficiency, and speed
  • Support organizational change with flexibility, strong judgment, and proactive problem solving

Qualifications
  • Bachelor’s degree in business, Supply Chain, Operations, or equivalent experience • Proven experience in Purchasing, Inventory Management, Forecasting, or Supply Chain leadership
  • Strong analytical, organizational, and time-management skills
  • Advanced Microsoft Excel skills (pivot tables, lookups, formulas, multi-level subtotals)
  • ERP planning system knowledge — Oracle or Demand Solutions preferred • Effective communicator with strong professional presence and confidentiality awareness
  • Demonstrated success in a dynamic and evolving sourcing environment
  • Project management and process development experience preferred
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Director of Supply Chain • High Point, NC, US

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