As an LVN Case Manager you will join a professional forward-thinking and growth-oriented team that provides high-quality compassionate care. We offer competitive benefits including paid time off and optional health insurance.
Primary Responsibilities :
- Review and process new referrals including order and clinical documentation.
- Build and maintain relationships with referral sources.
- Handle inbound inquiries from clients family members and field team members.
- Manage patient care coordination with field teams.
- Oversee resource coordination including specialty pharmacy DME supplies and lab arrangements.
- Provide hands-on care for troubleshooting as needed.
- Coordinate with sales acceptance of patients.
- Manage documentation and participate in the on-call rotation with clinical leaders.
- Collect and review client needs to support scheduling.
- Deliver exceptional client service for internal and external stakeholders.
- Promote continuity and safety in client care adhering to quality standards.
Experience and Education Requirements :
High School diploma or equivalent.Active LVN TX license required (must be unrestricted)Proven ability to communicate effectively with referral sources and clients.Demonstrated skills in de-escalation client service and high-volume call handling.Proficiency with web-based systems MS Outlook Word and Excel.Minimum Skills and Abilities :
Strong communication and interpersonal skills.Organizational skills with a keen attention to detail.Ability to manage pressure and multitask effectively.Commitment to quality care and client support.Work Environment : This role involves working in a high-paced office setting with continuous phone interaction. Physical requirements include sitting and standing for long periods occasional bending and stooping and lifting up to 10 lbs.
Job Type : Full-time
Benefits :
Dental insuranceHealth insurancePaid time offVision insuranceWork Location : In person
Key Skills
ISO 27001,Data Analytics,Financial Services,COSO,Process Improvement,Accounting,Visio,COBIT,NIST Standards,SOX,Internal Audits,Data Analysis Skills
Employment Type : Full-Time
Experience : years
Vacancy : 1