Workplace Technology EngineerMeritage Homes • Scottsdale, AZ, United States
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Workplace Technology Engineer
Meritage Homes • Scottsdale, AZ, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Minimize friction by delivering zero touch deployments, using tools / telemetry to monitor / manage the experience for continuous improvement and self-service / healing delivery. Collaborate with senior engineers and stakeholders to gather requirements and implement endpoint solutions. Administer and support device enrollment, configuration, and application issue, ensuring optimal performance, availability and security, and act as an escalation point for IT Service Support. Operate within ITIL / ServiceNow processes and deliver enablement for technologists. Participate in endpoint lifecycle management, including provisioning, deprovisioning, and remote support. Partner with the security team to enforce security and compliance policies, including configuration profiles, app protection, device compliance policies, and conditional access. Monitor Intune / SCCM performance and generate reports on endpoint health and compliance; respond to alerts and resolve issues as directed. Service Health monitoring using Microsoft 365 console and actively respond based on system alerts and notifications Work closely with Office 365, Azure Active Directory, and other related Microsoft services to ensure seamless integration and policy management. Create and maintain comprehensive technical documentation for endpoint configurations, governance processes, and procedures and user / tech facing runbooks for repeatable changes within the endpoint management platforms. Keep up to date with industry's best standards, trends, and security risks associated with Intune / SCCM / MDM and other endpoint management platforms to promote current features and best practices. Bachelor's degree in Information Technology, Computer Science, or a related field preferred. 5-7+ years of enterprise IT experience in Windows Systems Administration 3+ years relevant experience in modern workplace technologies. Microsoft 365 workloads i.e. O365, OneDrive, Azure AD, Windows 11 Enterprise collaboration tools i.e. Teams, OneDrive, Zoom, Box, Adobe Demonstrated experience with scripting languages such as Powershell, Python, Bash, Shell, etc (Powershell highly preferred) Working knowledge of device compliance, configuration profiles, and application deployment. Experience with Microsoft Intune leveraging corporate enrollment (Autopilot / Apple Business Manager) Experience with configuring and managing configuration policies in Microsoft 365 and Group Policy for Domain environments. Intermediate understanding of Microsoft 365 security features (Zero Trust, Conditional Access, MFA, Defender for Endpoint). Strong understanding of IT Service Management (ITSM) processes and best practices. Strong troubleshooting and problem-solving skills. Good communication and teamwork skills. Ability to follow established procedures and escalate complex issues as needed. Microsoft Certified : Endpoint Administrator Associate Microsoft 365 Certified : Modern Desktop Administrator Associate Microsoft 365 Certified : Administrator Expert A work environment that encourages creativity and innovative ideas from every level An organization that lives by its core values everyday Team atmosphere where every individual is considered a vital asset State of the art technology to provide an optimal working environment A competitive pay structure Strong benefits Flexibility in work-life integration Team-oriented environment where all individuals play an integral role in the company Opportunity to further your career in a growing national organization Maintain a competitive drive to be the best
Responsibilities
The Workplace Technology Engineer (Mid-Level) supports the management, configuration, and security of endpoint platforms with a strong focus in the Microsoft 365 ecosystem. This role focuses on day-to-day administration, troubleshooting, and improvement of endpoint management solutions using Microsoft Intune and SCCM, ensuring devices are compliant, secure, and optimized to improve employee productivity. Additionally, this role is responsible for other workplace technology platforms such as critical alert management and digital signage platforms. The Workplace Technology Engineer partners with stakeholders, security and support teams to deliver reliable endpoint services.
Key Responsibilities :
Platform, Application and Device Management :
- Design, implement, and maintain application deployment configuration policies, zero-touch deployment, and patch management utilizing endpoint management platforms including Intune (both hybrid and fully Azure joined endpoints), SCCM, PatchMyPC, and other endpoint management tools for Windows / iOS / MacOS / iPadOS / Windows365 / Android / digital design devices.
- Implement and administer SaaS applications (Box / AlertMedia / Rockbot TV / BrightAuthor / Canva and others)
- Support the deployment and updating of security baselines and software packages.
User Experience :
User Support and Troubleshooting :
Policy Development and Implementation :
Monitoring and Reporting :
Integration with Other Microsoft Services :
Training and Documentation :
Stay current with Trends :
Qualifications
Advanced endpoint management using Microsoft Intune, SCCM and endpoint management tools for Windows / Windows365 / macOS and MDM for iPad / iOS / Android.
Certifications (preferred)
#LI-AJ2
Overview
Are you looking for an incredible career opportunity? Then Meritage Homes is the place for you! From the homes we build to the careers we offer, we are focused on delivering a Life.Built.Better.. Meritage is committed to building energy-efficient and affordable entry-level and first move-up homes across the US. We are looking for candidates who are excited about furthering their careers, as well as bringing their authentic self every day to be part of an inclusive organization. Meritage was certified a Great Place To Work for a second year in a row, and is currently ranked on Fortune's Best Workplaces listings in the categories of Construction, Women and Parents. Meritage has delivered over 200,000 homes in its 40-year history, and has a reputation for its distinctive style, quality construction, and award-winning customer experience. Meritage is looking for professionals who are self-starters and want to help our organization grow by providing new and innovative ideas.
When joining Meritage Homes, you and your career can benefit in several ways, including :
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Technology Engineer • Scottsdale, AZ, United States
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