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CRM Technical Project Manager/ Architect (Camden)
CRM Technical Project Manager/ Architect (Camden)firstPRO, Inc • Camden, NJ, US
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CRM Technical Project Manager / Architect (Camden)

CRM Technical Project Manager / Architect (Camden)

firstPRO, Inc • Camden, NJ, US
[job_card.variable_days_ago]
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  • [job_card.part_time]
[job_card.job_description]

Our client is seeking a CRM Technical Project Manager / Architect to provide leadership, oversight, and solution validation for ongoing and upcoming Microsoft Dynamics CRM initiatives. This role backfills responsibilities previously held by a departing CRM Manager and is critical for ensuring continuity, governance, and architectural integrity within the CRM program.

The ideal consultant will not necessarily be a hands-on developer, but must be highly fluent in Microsoft Dynamics solution design, technical delivery best practices, and partner oversight. This individual will serve as the technical liaison between internal teams and external development partnersevaluating proposed solutions, challenging architectural recommendations, and guiding projects from design through go-live.

Key Responsibilities

Technical Program & Architecture Oversight

  • Serve as the technical project manager and solution validator for all Dynamics CRMrelated initiatives.
  • Review, challenge, and validate architecture proposals from development partners and internal teams.
  • Ensure solutions adhere to best practices, scalability standards, and long-term architectural goals.
  • Fill the critical knowledge gap created by recent organizational changes and provide seasoned guidance across workstreams.

Stakeholder & Partner Management

  • Act as the primary liaison between business units, technical teams, and external partners.
  • Lead stakeholder meetings, manage expectations, and ensure transparent communication across departments.
  • Provide structured status updates and articulate technical implications in business-friendly terms.

    • Delivery, Governance & Change Management

  • Oversee end-to-end delivery processes including requirements refinement, technical feasibility reviews, and validation of partner recommendations.
  • Manage change control, testing cycles, UAT preparation, and go-live readiness.
  • Ensure governance practices are followed and maintain alignment with enterprise standards.

    • Cloud, Integration & Platform Expertise

  • Support cloud-focused initiatives such as Azure integrations, CRM enhancements, and platform-level improvements.
  • Coordinate work related to Azure Functions, Logic Apps, Service Bus, and other integration components.
  • Work closely with architects, developers, and vendors to evaluate approaches and ensure resource alignment.

    • Required Skills & Experience

  • Deep fluency with Microsoft Dynamics CRM , including solution design, architecture components, and platform capabilities.
  • Strong background in technical project management , especially in CRM or enterprise application environments.
  • Experience reviewing and validating technical designs, integrations, and partner-recommended solutions.
  • Understanding of Azure cloud services commonly used with CRM (Logic Apps, Azure Functions, Service Bus, etc.).
  • Ability to lead stakeholder discussions, run structured status meetings, and manage cross-department expectations.
  • Strong analytical and communication skills with the ability to translate between business needs and technical requirements.
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