Chief Operating Officer

Overview

THE ROLE

The Vice President of Youth Development & Chief Operation Officer (COO) is a capable manager with proven ability to bring organizational leadership and operating cohesion to a rapidly evolving organization where intellectual capital is the chief currency. S/he will have an established history of leading and supporting a talented operational team, experience working as a thought partner with a chief executive, and a passion for the work of Boys & Girls Clubs. Given the intensity of the Boys & Girls Clubs of Central Georgia’s (BGCCG) work in the community, the ability to bring poise and grace, perspective and positivity to the workplace will be important.

Superlative communication, interpersonal management, financial and project management skills are essential. Knowledge of Boys & Girls Clubs and experience working in a highly collaborative, dynamic, mission-based environment would be a plus. The COO will bring a collaborative spirit, patience, emotional intelligence, and quiet confidence born of authentic ability.

Responsibilities

THE RESPONSIBILITIES

Reporting to the President & CEO (CEO), the COO will be a partner to the CEO and the Senior Leadership Team (SLT), as well as other critical constituencies across the Boys & Girls Clubs of Central Georgia (BGCCG) community. S/he will work in alignment and harmony with the CEO and will be responsible for effectively managing BGCCG’s infrastructure, processes, human capital, and financial resources. Combining a strong managerial skill set built on a foundation of relevant experience, an authentic desire to work collaboratively, and a passion for the work of BGCCG, the COO will help the organization function optimally and advance its mission.

More specifically, the COO will:

• Oversee the day-to-day business operations, planning and systems of BGCCG. As the central point of contact for the staff on the functional, financial, human resources and day-to-day service-related components of BGCCG’s club operations. The COO will ensure the seamless integration of program activity, club facilities, and the staff and systems that support them. The COO will both display and inspire calm and teamwork in managing a wide variety of day-to-day activities and ensure that the organization can adapt to unforeseen circumstances with grace and flexibility.
• Lead the organizational planning and management of BGCCG’s annual budget in collaboration with the CEO, and other SLT partners. The COO will bring experience in budgeting, financial analysis, and financial management. The COO will have demonstrated facility with financial statements (though finance staff will produce them and provide analysis), managing risk, cash flow and planning and managing a profit and loss statement. They will ensure that the CEO’s goals and vision for the organization are realized through thoughtful and deliberate management of financial resources that will help the organization successfully balance aspirations with financial capacity.
• Be a trusted advisor to the CEO and an inspired partner and member of the SLT. As a partner of the CEO and the senior leadership team, the COO will quickly establish and consistently maintain a relationship of superlative trust, candor, patience and respect with the CEO and the leadership of BGCCG. The COO will have both facility and comfort with communicating sensitive and difficult information to the CEO and the courage to advise and respectfully disagree with S/he when warranted. They will be a thoughtful and collaborative partner to the CEO and provide the help and guidance necessary for BGCCG to run smoothly and allow the CEO to focus on mission, programmatic impact, fundraising and external responsibilities.
• Be a strong internal and external communicator and serve as a proxy for the CEO when necessary. The COO will be a capable communicator in a variety of settings. S/he will be uncommonly good at building relationships and listen as well as (or better than) they speak. Most importantly, the COO will lead by example in carrying out BGCCG’s commitment to diversity, equity inclusion and belonging in conversation, interaction, and organizational leadership.
• Anticipate, manage, and solve problems deliberately and decisively. The COO will be proactive, planful and forward-looking and avoid inertia with process, programs, and outcomes. While balancing multiple inputs, perspectives and competing interests, the COO will be comfortable making decisions with varying degrees of information. In tandem with the CEO, staff and board, the COO will help the organization be deliberate in moving organizational objectives forward and building the organizational stability and dexterity to respond to the moral imperatives present in the children and communities served by BGCCG.
• Other duties and responsibilities as directed by the CEO

Qualifications

THE ASSETS BEING SOUGHT include:

• Minimum of a bachelor’s degree from an accredited college or university; Master’s degree preferred
• Eight or more years of proven upper-level management experience planning and supervising activities based on the developmental needs of youth in a Boys & Girls Clubs or another similar nonprofit preferred
• Knowledge and experience in aspects of Boys & Girls Clubs operations, including staff supervision and development, membership practices, program development and implementation, volunteerism, facility and property management and financial practices preferred
• Demonstrated experience with attracting and developing high-performance teams and a positive culture
• Strong quantitative, financial management, and planning skills; comfort with profit and loss statements and utilizing data to inform business decisions
• Well-developed interpersonal management skills and material human resource management experience
• The cultural competence to be a senior leader in an organization that values and embraces diversity, equity, and inclusion
• The intellect and nimbleness to excel in a complex, fast-growing organization involving multiple club sites, stakeholders, and a mix of different revenue streams
• Relevant experience in managing complex, dynamic, and multi-faceted nonprofit environments
• An acutely developed ability to execute effectively, focus on details and manage organizational projects to completion
• Significant facility with vision and execution and the ability to balance both
• A commitment to the Boys & Girls Clubs’s mission and comfort with being a proxy for the CEO as needed
• An authentic persona that inspires trust, invites collaboration, and engenders an environment of teamwork across teams of influence
• Respect for technology and its increasing role in expanding impact and connectedness
• Demonstrated experience and ability as a good listener
• The strength to say “No” or “Not yet” in ways that can be understood and respected
• The ability to effectively lead a team working remotely across different cities and counties
• Boys & Girls Clubs of America’s Advance Leadership Program certification preferred

THE RELATIONSHIPS

Reports to: CEO, Boys & Girls Clubs of Central Georgia

Current direct reports: • Five (5) Branch Directors • Athletic/Wellness Director • Sr. Director of Program Compliance & Teen Leadership Development • Nutrition Compliance Administrator

Other important relationships include: • Chief Administrative Officer • Chief Development Officer • Chief Financial Officer • Executive Administrative Assistant to the CEO

Key strategic organizational partners: (United Way of Central Georgia, Bibb County School District, Monroe County School District, Houston County Parks & Recreation, Macon-Bibb County Housing Authority)

EQUITY STATEMENT

BGCCG is an inclusive employer and adheres to Equal Employment Opportunity Commission standards. BGCCG does not and shall not discriminate on the basis of race, color, ethnicity, national origin, religion, age, disability, genetic information, gender, gender expression, sexual orientation, pregnancy, marital status, military status, economic status, or geographic location in any of its activities or operations. Send resume and cover to