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C-Suite Executive Assistant
C-Suite Executive AssistantGlobal Support and Development • Charlotte, NC, US
C-Suite Executive Assistant

C-Suite Executive Assistant

Global Support and Development • Charlotte, NC, US
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  • [job_card.full_time]
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C-Suite Executive Assistant

Global Support and Development is seeking to hire a C-Suite Executive Assistant! The position is full-time, in-person, and located at HQ in Charlotte, N.C.

Are you the ultimate operational anchor with a passion for precision? We're looking for a superstar C-Suite Executive Assistant to be the driving force behind our Chief Operations Officer and Chief Program Officer, and a key support player for the rest of our leadership. If "anticipate, manage, and execute" is your personal motto, and you excel at everything from high-stakes calendar management to confidential support, then this is your chance to shine! You'll master complex global travel logistics and drive critical special projects, ensuring our executive team is always prepared to make an impact.

GSD offers a comprehensive benefits package to include :

  • Up to 25 days of accrued vacation
  • Up to 80 hours of annual sick leave
  • Up to 80 hours of Military Pay and 30 Days Differential
  • Medical, Dental and Vision (GSD covers monthly premium)
  • Group Life and AD&D Coverage (GSD covers monthly premium)
  • Retirement (Pre and Post Tax Options) and a Company Match
  • Matches on Qualified 529 Plans
  • Up to 14 Paid Holidays

Want to know more? Read on to learn more about the role and how you can help us turn strategy into action!

Essential Functions

Scheduling and Calendar Management : Specific to COO & CPO

  • Anticipate administrative needs based on knowledge of organizational and Sectional priorities and objectives, schedules and plans;
  • Proactively and independently manage and deconflict schedules and activities in a dynamic environment;
  • Coordinate meetings with internal and external stakeholders managing dynamic calendars, and handling a high volume of scheduling requests.
  • Coordination of Program Design and Operations Business Units.

  • Support the coordination and understanding of Sectional workstrands on a day to day basis working with Sectional and Departmental leadership to enhance coherence and collective progress;
  • Support COO / CPO engagement with the CEO in meetings and discussions by working with CoS / Senior Executive Assistant enhancing understanding on Sectional priorities and communication;
  • Manage information flow, providing the right information at the right time to the right people to support organizational and sectional work flow;
  • Execute special projects including presentations, spreadsheets, and reports;
  • Prepare introduction letters, memos, guidance and similar documents.
  • Meeting Preparation and Follow-Up :

  • Prepare agendas, briefing materials, and presentations for key meetings;
  • Ensure follow-up actions are documented and executed effectively to maintain momentum on critical projects;
  • Support Salesforce CRM data entry supporting relationship and contact management.
  • Communications and Staff Coordination :

  • Act as a primary point of contact for internal and external inquiries, filtering and prioritizing communications;
  • Support team communications and plan organizational events, both internal and off-site.
  • Event Planning and Coordination :

  • Manage the logistics for team off-sites, leadership retreats, and key organizational events. This includes everything from venue sourcing and vendor management to budget tracking and on-site coordination;
  • Be prepared to accompany COO / CPO for high profile engagements.
  • To the full C-Suite Membership

    Travel Planning and Logistics :

  • Arrange domestic and international travel, including flights, accommodations, Airtable updates, and ground transportation.
  • Manage itineraries, preparing materials for travel, checking VISA requirements etc, complete HV embarkation forms, operational records data entry, and handling last-minute changes.
  • Financial Support :

  • Prepare, reconcile and submit expense reports.
  • General Requirements :

  • Maintain professionalism, discretion, and strict confidentiality as applicable with all materials and matters;
  • Promote and action GSD's core values of accountability, humility, and integrity in all work we conduct;
  • Promote good stewardship of financial and other resources to achieve maximum benefit to those impacted by disaster or at risk of impact;
  • Assist with coordination and communication of projects and strategic initiatives led by Chief of Staff and, as needed, the broader executive team; and
  • Perform other duties as assigned.
  • Qualifications :

    Required Experience :

  • Seven (7) or more years of relevant experience as an executive assistant to a senior leadership position;
  • Experience supporting in-office and remote staff;
  • Project management experience required, certification preferred.
  • Education :

  • Bachelor's Degree in Business Administration or relevant field; or
  • Equivalent experience and training.
  • Knowledge / Skills :

  • Excellent computer skills, to include competency with Google Suite;
  • Ability to manage time independently and coordinate multiple projects simultaneously under pressure;
  • Confident and effective written and verbal communication, to include proofreading and editing;
  • Cultural awareness and the ability to work collaboratively with a wide array of stakeholders to build relationships;
  • Ability to proactively identify and critically think to solve problems;
  • Exceptional organizational skills, attention to detail, and the ability to rapidly shift tasks;
  • Experience working and / or traveling domestically and internationally; and
  • Working knowledge of Spanish and / or French desired.
  • Working Conditions and Physical Demands :

    GSD prioritizes the safety, security, and well-being of all of our staff members. All employees are expected to follow strict safety protocols, including the use of personal protective equipment (PPE) as required and adherence to safety regulations (maritime, and other), to mitigate risks.

    Consistent with the Americans with Disabilities Act (ADA) and North Carolina state law, GSD will provide reasonable accommodation for a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship or a direct threat to the health and / or safety of the individual or others.

    These working conditions and physical demands are described to provide a clear understanding of the nature of the role, including the essential deployment responsibilities that may be necessary, to ensure that potential candidates are well-prepared for the challenging and demanding nature of the duties and realities of disaster response work.

    Working Conditions :

  • Work is performed in an office setting and is generally sedentary, but may involve movement (e.g., walking, standing or otherwise being mobile throughout the office) for brief periods of time;
  • Ability to use hands, reach, and independently lift and move items weighing up to 20 pounds, carry, push, and pull or otherwise move objects;
  • Ability to bend and stoop;
  • Ability to sit and view a computer screen for extended periods of time;
  • Ability to demonstrate manual dexterity to operate computer and other office equipment;
  • Routine domestic and international travel up to 10% is required; and
  • Ability to communicate effectively with others.
  • Physical Demands :

  • Ability to perform work indoors in an office environment;
  • Ability to work a varied schedule to complete projects and meet deadlines in response to changing demands;
  • Ability to travel to attend meetings, industry or professional association conferences and stay overnight as required.
  • This job description reflects an assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Other duties and tasks may be assigned to this job at GSD's discretion.

    Work Authorization Requirements : GSD participates in E-verify, an internet-based system that allows employers to determine the eligibility of their employees to work in the United States. E-Verify is administered by the U.S. Department of Homeland Security and the Social Security Administration. Our participation in E-Verify is in compliance with federal law and is limited to the use of E-Verify for employment eligibility verification

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