Field Application and Service EngineerSemics America Inc • Austin, TX, United States

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Field Application and Service Engineer

Semics America Inc • Austin, TX, United States

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Job Description

We are hiring now!! www.semics.com

Position Type : Full Time

Job Title : Field Application and Service Engineer

Location : (a) Austin, Texas USA (b) Boise, Idaho USA (c) NY (d) San Jose (e) Mexico

Responsibilities :

Ensure SEMICS’s product alignment with customer systems by collaborating directly with the customer's engineers and SEMICS sales, planning, and marketing teams
Direct Customer support : Wafer Prober System Setup, Evaluation, Operation, Maintenance Training, Device setup Training, Troubleshooting Training
Track and report program details, qualification plans. Be the focal point in addressing customer technical issues by driving resolution with the SEMICS team and communicating to the customer's representatives.

Requirement :

Bachelors in engineering or related degree with Electro- Mechanical aptitude

Experience at wafer testing in the semiconductor industry is a plus.

Experience in a direct customer support role is a plus.

Excellent communication skills, exceptional presentation skills. Ability to present technical information in writing, through emails and reports, or orally, to management, technical and non-technical audiences, and functional teams.

A proven ability to set priorities, understand resource allocations, and drive teams to meet timelines.

Ability to travel the US, Canada, Mexico, South Korea

Prefer US citizen or Taiwan / China / Korean citizen with H1B visa or Green card holder with native English speaking.

Desired Talents :

Creativity : Talents who can respond immediately to a changeable work environment though professional development

Challenge : Talents with ambition and creative ideas about new goals

Professionalism : Talents who can predict future needs to ensure customer satisfaction

Harmony : Talents who achieve the best results through close cooperation with the organization other individuals

Please contact me if you are interest !! rogerlao@semics.com

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