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KNOWLEDGE MANAGEMENT / INFORMATION (KM / IMS) SPECIALIST
KNOWLEDGE MANAGEMENT / INFORMATION (KM / IMS) SPECIALISTVSolvit • Virginia Beach, VA, US
KNOWLEDGE MANAGEMENT / INFORMATION (KM / IMS) SPECIALIST

KNOWLEDGE MANAGEMENT / INFORMATION (KM / IMS) SPECIALIST

VSolvit • Virginia Beach, VA, US
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  • [job_card.full_time]
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Job Description

Job Description

  • Full-Time Opportunity Onsite Work Required – Virginia Beach, VA

Job Summary

VSolvit is looking for a Mid-level Knowledge Management / Information Management System (KM / IMS) Specialist to join our Range Systems Engineering team in support of Naval Surface Warfare Center (NSWC), Corona Division.

A Knowledge Management (KM) professional is responsible for creating, organizing, sharing, and maintaining an organization’s knowledge assets — so employees can easily access and use the information they need to work effectively.

As with any position, additional expectations exist. Some of these include, but are not limited to, adhering to normal working hours, meeting deadlines, following company policies as outlined by the Employee Handbook, communicating regularly with assigned supervisor(s), staying focused on the assigned tasks, and completing other tasks as assigned.

Responsibilities

  • Develop and Implement KM Strategies for MIS Contract Support : Create and implement knowledge management strategies aligned with the MIS contract goals, focusing on improved knowledge capture, sharing, and utilization related to technical documentation, project data, and best practices
  • Define policies, standards, and best practices for managing information
  • Administer and Enhance Information Management Systems : Administer and maintain information management systems used for storing and managing data, ensuring data integrity, security, and accessibility for stakeholders across the MIS contract tasks
  • Identify key knowledge sources (documents, experts, systems, lessons learned, etc.)
  • Capture tacit knowledge (know-how in people’s heads) and explicit knowledge (documents, manuals, databases)
  • Organize and classify knowledge using taxonomies , metadata , and content tagging for easy retrieval
  • Implement and manage KM tools and platforms (knowledge bases, content management systems, etc.)
  • Work with IT teams to ensure platforms are user-friendly and well-integrated

    • Use analytics to measure usage, engagement, and value of KM systems

  • Track metrics such as knowledge reuse, employee engagement, and time saved
  • Gather feedback and continuously improve KM processes and tools
  • Conduct after-action reviews and lessons learned sessions after projects
  • Support STAVE-NET Knowledge Management Tool Development : Provide development support for the STAVE-NET Knowledge Management tool, facilitating knowledge sharing and collaboration among users, and enhancing its functionalities based on user feedback and requirements
  • Analyze and Recommend Technology Solutions for KM / IMS : Analyze and recommend the adoption of containerized solutions and RAISE / OverMatch Armory-style solutions for improved KM / IMS capabilities, supporting NCTE baseline architecture documentation revamp, and analyzing the potential of LLM-based analysis of NETTN technical publications
  • Promote Knowledge Sharing and Collaboration : Promote a culture of knowledge sharing and collaboration within the MIS contract environment, facilitating knowledge exchange across teams, and providing training on KM / IMS best practices and tools
  • Jira administration at the project level is a must
  • Ability to write workflows and process documentation
  • Understanding business processes and business rules
  • Knowledge of at least one software development area : Agile, Waterfall, ITIL
  • Prepare user guides

    • Basic Qualifications

  • Security+ or equivalent or higher certification
  • 2+ years of experience as a Jira-Confluence Administrator at the project level
  • Experience in knowledge management, information management, or a related discipline
  • Ability to understand business processes
  • Ability to document SOPs and business processes
  • Excellent communication and collaboration skills
  • Understanding of software development methods (Agile, Waterfall, ITIL…)
  • Team player and able to work efficiently with minimal supervision
  • Active DoD SECRET Security Clearance required
  • US citizenship required
  • If applicable : If you are or have been recently employed by the U.S. government, a post-employment ethics letter will be required if employment with VSolvit is offered

    • Preferred Qualifications

  • Prior DoD experience a plus
  • Exceptional attention to detail
  • Excellent analytical and problem-solving skills
  • Good oral and written communication skills
  • Team player and able to work efficiently with minimal supervision
  • Strong analytic, quantitative, logic, and reasoning skills

    • C ompany Summary

    Join the VSolvit Team! Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. VSolvit is an award winning WOSB, CA CDB, MBE, WBE, and CMMI Level 3 certified company. We offer a customizable health benefits program that best meets the needs of its employees. Offering may include : medical, dental, and vision insurance, life insurance, long and short-term disability and other insurance products, Health Savings Account, Flexible Spending Account, 401K Retirement Plan options, Tuition Reimbursement, and assorted voluntary benefits. Our goal is to grow together and enjoy the work that we do as a team.

    VSolvit LLC is an Equal Opportunity / Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

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