Director of Revenue Operations

Director Of Revenue Operations

This role will have a start date at the end of March 2026.

At Greenbrook Medical, we believe seniors deserve more from the healthcare systemmore time, more care, more coordination, and more heart. We provide high-touch, relationship-based primary care to seniors, built around one simple idea : deliver the kind of care we'd want for our own parents.

Founded by two brothers inspired by their father's pioneering work in Medicare Advantage, Greenbrook is deeply personal and proudly modern. We quarterback our patients through their healthcare journey, making sure they're never alone in a complex system. Our business model is designed around patient outcomes, not volumeso we only succeed when our patients thrive.

With roots in Tampa Bay and a partnership with Tampa General Hospital, we're growing thoughtfully to bring our model to more communities. Our team is the heart of it all : mission-driven, values-oriented, and relentlessly committed to taking the best care of our patients.

About The Role

The Director of Revenue Operations will be responsible for strengthening and scaling the engine that drives Greenbrook's financial performance across Medicare Risk Adjustment, HEDIS, billing, and medical records. We already have a successful model in placeyour mandate is to take what works, make it consistent across markets, and build the next level of infrastructure (systems, processes, analytics, and talent) that will support scalable, repeatable revenue excellence as we grow.

You'll design strategy, build dashboards and KPIs, operationalize best practices, and lead a high-performing team that ensures every patient interaction is translated into accurate and timely revenue. Reporting directly to the Chief Medical Officer, you'll collaborate closely with Clinical Ops, Finance, Technology, and Market Leadership to make sure our revenue programs stay ahead of our growth.

This role is perfect for someone who thrives in high-accountability environments, understands the levers of full-risk Medicare Advantage, and loves to architect systems that turn great operations into great outcomes. If you want to help take an already working model and scale it with excellence, this is the role for you.

Location : Remote, must be located in FL, VA, NY, MO or TX to be eligible for this role.

Key Responsibilities

Strategy & Program Design

• Own revenue strategy across MRA, HEDIS, Billing, and Medical Records
• Identify system-level levers to optimize RAF, quality scores, and revenue integrity
• Standardize best practices across all markets and clinics

Reporting & Analytics

Process Design & Optimization

Team Leadership & Performance Management

Cross-Functional Collaboration

Accountabilities

About You

Why You Should Be Excited

Our Selection Process

Our selection process typically includes an online application, initial interview, functional and values interviews, a case study, and a reference check.

Equal Employment Opportunity And Commitment To Diversity

At Greenbrook Medical, we believe the only way we accomplish our mission is by building the best team in healthcare. We do this through a culture of respect and belonging, ensuring our teammates feel cared for first and foremost.

We will extend equal employment opportunity to all applicants without regard to age, race, ethnicity, sex, religion, sexual orientation, gender identity, socioeconomic background, disability status, military affiliation, pregnancy or any other status protected under federal, state and local laws. We encourage all who share our mission to apply. Greenbrook Medical will provide reasonable accommodations during the recruitment process.