Support Services AnalystVirtualVocations • Austin, Texas, United States
Support Services Analyst
VirtualVocations • Austin, Texas, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Support Services Analyst (Level 2) to ensure customer needs are addressed professionally and promptly.
Key Responsibilities
Provide timely and professional customer support through various communication channels
Analyze customer issues and contribute to knowledge management for future support
Collaborate with internal teams to resolve issues and enhance product knowledge
Required Qualifications
Bachelor's degree in business, commerce, information technology, or computer science
Minimum of 2 years' experience in support services and analysis
Experience in supporting non-technical software users
Familiarity with modern service management practices and systems
Legal authorization to work in the U.S. indefinitely
[job_alerts.create_a_job]
Support Analyst • Austin, Texas, United States
[internal_linking.similar_jobs]
Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products.
They will be expected to learn new products and technolo...[show_more] Senior Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products.
They will be expected to learn new products and t...[show_more] 
Bonterra exists to propel every doer of good to their peak impact.We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033.We know that thi...[show_more]
Salary commensurate with experience.Required Application Materials.A resume and letter of interest is required to apply.Candidates under final consideration will also be required to submit professi...[show_more] A company is looking for a Manager, Customer Support.Key Responsibilities Lead and develop a team of 3-5 offshore customer support leads overseeing chat and email support operations Establish KP...[show_more] 
Senior Systems Solutions Analyst, Salesforce GTM.Procore, you'll join our GTM Tech, Data & Process team to define, design, and build best-in-class solutions on Salesforce.In this role, you will be ...[show_more] Bonterra exists to propel every doer of good to their peak impact.We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033.We know that thi...[show_more] 
At Cloudera, we empower people to transform complex data into clear and actionable insights.With as much data under management as the hyperscalers, we're the preferred data partner for the top comp...[show_more]
Location : Austin, TX (3x / week onsite).Introduction : Join our dynamic team as a key player in supporting and optimizing our financial operations.
We are seeking a talented and experienced profession...[show_more] A company is looking for a Customer Support Operations Generalist.Key Responsibilities Communicates with corporate personnel and external customers, responding to correspondence through various c...[show_more] 
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more t...[show_more]
Alliance Technical Group is a leading provider of systems and services for stack emissions monitoring at power plants and other industries nationwide.
We are committed to delivering innovative solut...[show_more] A company is looking for a Customer Support Specialist II to provide second-line technical support for escalated customer issues.
Key Responsibilities Diagnose, troubleshoot, and resolve complex s...[show_more] Integration Support Specialist (ISS).In this role, you'll assist customers with troubleshooting sync-related errors that populate with Procore in relation to their ERP integration.The primary goal ...[show_more] Senior Manager, Support and Services Tools.Procore's GTM Tech, Data & Process team.In this pivotal role, you will be directly responsible for developing and executing the Business Applications syst...[show_more] A company is looking for a Customer Support Team Leader.Key Responsibilities Drive team performance across key metrics such as CRI, CSAT, Retention, and Expansion Manage team operations, includi...[show_more] 
Join a global community of talented professionals to shape the future of AI.Earn up to $15 USD / hr and additional rewards based on quality of submission.
Outlier is committed to improving the intelli...[show_more]
The ER&R Support Analyst will be a member of the fully remote team, responsible for inbound and outbound communications with issuers related to verification of Marketplace insurance data.The ER&R S...[show_more]
Technical Support Analyst (Tier 2)
GCS Technologies • Austin, TX, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Senior Technical Support Analyst (Tier 3)
GCS Technologies • Austin, TX, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Support Operations Analyst
Social Solutions Global • Austin, TX, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Client Services Analyst
University of Texas System • Austin, TX, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Customer Support Manager
VirtualVocations • Austin, Texas, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Senior Systems Solutions Analyst, Certinia
Procore • Austin, TX, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
PCI Analyst
Social Solutions Global • Austin, TX, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Workday Systems Analyst
Cloudera • Austin, TX, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
BlackLine Admin and Support Analyst
Artech • Austin, TX, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Customer Support Operations Specialist
VirtualVocations • Austin, Texas, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Accommodations Analyst
Visa • Austin, TX, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Support Engineer I
Alliance Technical Group • Austin, TX, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Customer Support Specialist II
VirtualVocations • Austin, Texas, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Integration Support Specialist, Tier 2 (Remote)
Procore • Austin, TX, United States
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Senior Manager, Support and Services Tools (Service Cloud & Certinia)
Procore • Austin, TX, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Customer Support Team Leader
VirtualVocations • Austin, Texas, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Junior Platform Support Analyst
Scale AI • Austin, Texas, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Support Center Analyst
Austin Staffing • Austin, TX, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]