Senior Event Services Manager
The Signia by Hilton San Jose is looking for Senior Event Services Manager to join their team! We are looking for candidates with 2+ years of hotel event management experience handling all groups and events. Looking for someone that understands how to do BEOs, understands deadlines for rooming list, commission, etc. Someone who has a great positive and energetic attitude, a team player, and someone who wants to be a part of Signia by Hilton!
The annual salary range for this role is $85,000 to $90,000 and is based on applicable and specialized experience and location. Hilton offers a best-in-market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout. A revenue goal of 200k USD or greater is required in order for the payout potential for that objective to be uncapped. The payout as a percentage of BEE is capped at 60% at 250% achievement if and when the revenue goal for that objective is below 200k USD for the quarter.
Hilton offers its eligible team members a comprehensive benefits package including : medical insurance coverage for you and your family, vision, dental, life and disability insurance, mental health resources, sick pay paid time off, 1 hour accrued after 40 hours worked, vacation paid time off, 40 hours awarded after first year of employment, Go Hilton travel discount program : 100 nights of discounted travel per calendar year, 401(k) plan, access to your pay when you need it through DailyPay, complimentary duty meals served in our Team Member Restaurant, employee assistant program, debt-free education : access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more), career growth and development, team member resource groups, recognition and rewards programs.
What Will I Be Doing?
As Senior Event Services Manager you will be responsible for event documentation and coordination with sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. This position primarily handles complex events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner primary contact following turnover on property and is responsible for his / her experience.
What Are We Looking For?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values : hospitality, integrity, leadership, teamwork, ownership, and now. In addition, we look for the demonstration of the following key attributes : quality, productivity, dependability, customer focus, and adaptability.
What Will It Be Like To Work For Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Senior Event Manager • San Jose, CA, US