DATA SPECIALIST, HONEY

Duties and Responsibilities:

Data Management :

• Manages and integrates the Department of Human Services database (Quickbase), the Homeless Management Information System (HMIS), eClinicalWorks (eCW), CRISP, and any other relevant databases, overseeing the collection, management, correlation, and evaluation of data.
• Oversees set up of HONEY’s data structure so that information can be easily and accurately gathered in support of the HONEY work plan and reporting requirements.
• Works with IT Specialist to ensure the EHR contains the necessary modifications to meet staff needs.
• Develops templates for the HONEY team in the EHR or other databases when needed.
• Completes weekly documentation review in EHR. Works with supervisors and staff to address data collection errors or delays in order to correct as soon as possible.
• Compiles required data in the EMR, Quickbase, HMIS, CRISP, and other databases to document client demographic data, as well as core program measures related to perinatal care, birth outcomes, housing, and program impact.
• Secures patient/client information and maintains patient confidence by completing and safeguarding medical records and keeping patient information confidential.
• Assists with data management to ensure compliance with grant deliverables.

Evaluation and Reporting :

• Assists in developing tools to monitor and assess programmatic successes related to referrals, trainings, and other functions.
• Prepares or assists with the preparation of a variety of regular and special reports to include the Health Resources and Services Administration (HRSA) Quality Improvement Fund-Maternal Health monthly report, Optum monthly reports, monthly data dashboards, etc.
• Creates tables, charts, and graphs, to display client data and grant deliverables.
• Prepares, organizes, analyzes and/or prepares materials in response to COH internal requests for program information and reports.
• Partners with HONEY team members to implement and monitor completion of a participant satisfaction survey, which will be conducted monthly.
• Attends monthly Community Advisory Council (CAC) meetings to collect quantitative and qualitative feedback from members.
• Meets regularly with Director of HONEY and team members to ensure completion of evaluation and reporting requirements.
• Contributes to the development of program policies, procedures, standards, and manuals in accordance with program goals, objectives and identified needs.
• Attends all appropriate departmental staff and clinical meetings, including Quality Management, Data Hub, DC Department of Human Services (DHS) team huddles, Health Services and Housing team meetings as needed.
• Attends external meetings and trainings as required by COH and funding agencies, including but not limited to the Department of Health, Department of Human Services, the Health Resources and Services Agency, and Optum.
• Performs other related duties as assigned.

Minimum Qualifications :

• Bachelor’s degree in social work, public health, public policy, or related field or equivalent experience required.
• If applicant has a BSW/MSW degree, LSWA/LGSW or appropriate social work license obtained within 90 days of hire.
• Familiarity and experience with quantitative and qualitative data collection and analysis methodologies required.
• Demonstrated cultural competence in communicating with underserved, diverse populations. Experience working with families preferred.
• Strong interpersonal, customer service, communication and organizational skills.
• Demonstrated capacity to input data accurately required. Experience working with EHRs or database system required; experience with eClinicalWorks preferred.
• Strong organizational skills required.
• Ability to work flexible hours, including weekends and evenings.
• Proof of required vaccinations is required. This includes, but may not be limited to, Flu and Covid. COH will consider requests for reasonable accommodations for anyone who cannot be vaccinated for a religious or medical reason, subject to applicable law.

In relation to remote work versus on-site expectations, this position is classified as the following: •Hybrid: Remote work and on-site work requirements are generally split roughly 50/50. Please note that remote work designations are subject to change or fluctuate at any point in time and the supervisor may require in person learning for a specific amount of time after hire. At COH, we understand the toll that the Covid-19 pandemic has taken on the workforce, which is why we prioritize the following well-being and work-life balance centered benefits:

• Remote work opportunities are available for many of our roles, promoting a culture of work-life balance
• 8 hour workdays, which include a paid lunch
• 11.5 paid company holidays, 1 personal floating holiday, 15 days of paid vacation (increases to 20 after 3 years of service), and 12 days of paid sick leave on an annual basis
• Annual performance based raises, up to 5% of your annual pay
• Tuition reimbursement, loan repayment for clinicians, licensing reimbursement, and continuing education unit funds for licensed staff
• Many opportunities for internal promotions and transfers across the agency as we continue to grow; we average 30+ promotions each year
• Ongoing internal leadership training for supervisors
• Diversity, equity, and inclusion training and initiatives for all staff
• Ongoing wellbeing activities, culture compact activities, and trauma informed care initiatives
• Medical/Dental/Vision Plans through CareFirst BlueCross Blue Shield;
• Life insurance, short-term disability and long-term disability insurance;
• 403(b) Retirement Plan;
• Flexible Spending Accounts for medical and dependent care reimbursable expenses;
• Transportation pre-tax payroll deduction for metro;
• Tuition Reimbursement for graduate studies;
• Employer paid lunch time;
• And much more!