NATIONAL SALES MANAGER

Job Description

Job Description

Overview

About Seminole Hard Rock Hotel & Casino Hollywood

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale / Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at www.seminolehardrockhollywood.com, call 800-937-0010 or follow us : Facebook : SeminoleHardRockHollywood, Twitter : @HardRockHolly, Instagram : @HardRockHolly.

Benefits & Perks :

We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit http : / / www.gotoworkhappy.com / benefits to see our full list of benefits!

Responsibilities

Under the direction of the Vice President of Catering and Conventions, the individual qualifies inquiries and develops new business from prospective corporations to create room, food & beverage and gaming revenue for the company and ensures top quality guest service.

Essential Job Functions :

• Must adhere to the Seminole Tribe's Policies and Procedures.
• Focuses primarily on leading the sales efforts in achieving or exceeding personal and property wide annual revenue goals while maintaining the highest level of service and guest satisfaction.
• Answer inquires for business within established deadlines while maintaining a daily schedule of soliciting new business.
• Research and solicit new business over the telephone, in person or through exhibits at trade shows and maintain effective communication with established clientele.
• Develop, maintain and grow relationships with key purchasers and buyers.
• Conduct outside sales calls to new and existing clients.
• Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis.
• Develop overnight corporate business.
• Negotiate all sales contracts effectively.
• Prepare and maintain corporate business, corporate files, records, correspondence and reports to ensure compliance with established departmental policies and procedures.
• Maintain accounts, contact, activity and business details within the appropriate software applications.
• Communicate and coordinate with Convention Services, as well as other departmental personnel to ensure quality guest service.
• Conduct employee evaluations and assist in hiring of subordinate personnel.
• Attend sales training seminars and trade shows throughout the U.S. and Canada.
• Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
• Conduct personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
• Ensure prompt and discreet notification to appropriate management and / or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
• Promote positive public / employee relations at all times.
• Maintain a clean, safe, hazard-free work environment within area of responsibility.
• Perform other duties as assigned.

Qualifications

Bachelors’ degree preferred, as well as a minimum of three (3) years experience as a sales manager in a high end hotel, with solid experience in group and banquet sales.

Work Environment :

Closing :

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to :

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).