Client Business Analyst

Calling all innovators find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

What does a successful Client Business Analyst do at Fiserv

As a successful Client Business Analyst you will ensure that Fiserv delivers on its commitments to our financial institution partners. You will serve a meaningful role in driving client satisfaction in partnership with stakeholders across the organization.

What you will do:
Execute client delivery and service processes to support client initiatives
Support voice of the customer feedback for end-to-end client satisfaction and engagement
Understand the client business requirements with the desired business outcomes and implements solutions
Support the compilation of project requirements Identify research analyze and write client business requirements

Execute completion and approval of testing user documentation and blended learning plans with support

Execute business and system development methodologies are followed and continuously improved
Ensure clients and other departments actively participate in appropriate phases of the process such as requirements definition quality inspection of design documents testing and validation

What you will need to have:
Bachelors degree in business operations or a related field required.
5 to 7 years of experience in business and IT program and project management
5 years of experience in the Financial Services Industry
Shown success in effectively driving delivery
Working understanding of business financial practices and accounting

What would be great to have:

Knowledge of FD system (PCF ACS Letters DQ Rules) preferred
Experience with Waterfall and Agile Development methodologies preferred

#LI-AM2

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including but not limited to F-1 (OPT CPT STEM) H-1B H-2 or TN or any candidate requiring sponsorship now or in the future will not be considered for this role.

This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Maryland Minnesota New Jersey New York Nevada Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

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Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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