Front Desk Associate

Front Desk Associate

The Front Desk Associate is the first face people see when they enter the club. You will help create a great first impression, handle member requests, and promote services that help people reach their fitness goals.

What You Will Do

• Welcome and check in all members and guests
• Sell memberships, smoothies, supplements, and personal training
• Answer questions, resolve billing issues, and track front desk activity
• Keep the front desk area clean, stocked, and on-brand
• Support day-to-day operations and team communication
• Create a fun, professional, and helpful experience for everyone

What We Are Looking For

• Customer service or front desk experience preferred
• Comfortable with upselling and helping members
• Organized, energetic, and positive attitude
• Available to work early mornings, evenings, and weekends

Why You Will Love It

• Flexible schedule and opportunity for advancement
• Free membership and uniforms
• 401k eligibility
• Health benefits available for qualifying employees
• Fun team environment with room to grow

Compensation

• Hourly
• Exact pay range determined by location and experience

Ready to lead from the front? Apply now and take the next step in your leadership journey with Retro Fitness

With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone. Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed. With our new CEO, Andrew Alfano, leading the team, Retro Fitness is poised for growth in an exciting atmosphere with a new strategic vision and focus. We encourage you to consider joining us on this journey! Interested in owning a Retro Fitness? The brand is seeking qualified franchise partners to expand nationwide.