Pharmacy Technician

A Pharmacy Technician is responsible for assisting technicians and licensed pharmacists in operating a pharmacy. General duties include greeting and assisting customers in person and over the phone, entering and filling prescriptions, and cleaning and maintaining the pharmacy department.

Qualifications (Skills/Attributes):

● Detail-oriented

● Good communication skills

● Excellent customer service and people skills

● Motivated

● Willing and able to learn and apply new information

● Team player

● Ability to apply general math knowledge

Responsibilities:

● Provide excellent customer service

● Learn to independently input patient data and medication orders

● Count, label, and package prescription drugs and supplies

● Submit prescriptions for third-party billing and learn how to trouble-shoot

● Assist in ordering, stocking, and maintaining inventory of prescription medications, over-the-counter items, and necessary supplies

● Perform general cleaning and store maintenance: filing paperwork, stocking items, keeping the store clean and professional-looking

● Work with the pharmacy team to learn and understand patient care services

● Provide excellent customer service: greet and assist customers in person and via phone, build relationships with regular customers

● Gain knowledge of commonly prescribed drugs, brand/generic equivalents, and therapeutic classes

● Gain knowledge about billing third parties and resolving third-party issues

● Learn about over-the-counter and front-end departments; basic register functions

Expectations:

● Practice proper business ethics

● Comply with all local, state, federal, and company policies and regulations

● Abide by all Hometown Pharmacy Employee Standards of Conduct & Confidentiality

● Complete all training and continuing education provided by Hometown Pharmacies

● Follow all HIPAA standards and guidelines

Education & Experience:

● High school diploma or GED (required)

● 1 year of pharmacy experience or training as a technician (preferred)

Physical Requirements:

● Ability to stand for duration of shift

● Ability to lift and carry up to twenty pounds