Benefits: - Dental insurance
- Health insurance
- Vision insurance
Job Title: Sales Support
Company: Stamford Office Furniture (SOF)
Job Type: Full Time / In Office / Monday through Friday
About Stamford Office Furniture:Stamford Office Furniture is a premier workplace dealer specializing in creating inspiring environments for businesses, educational institutions, and healthcare facilities. Our mission is simple yet powerful: to craft branded workplaces that cultivate pride, foster connection, and drive success in today’s dynamic world.
Job Description:Stamford Office Furniture (SOF) is seeking a reliable, organized, and results-driven Sales Support professional to join our team. The ideal candidate will play a key role in supporting our sales team, assisting with order preparation, tracking, quoting, and ensuring seamless execution for our clients across the country. This position requires a proactive, detail-oriented individual with excellent interpersonal, communication, and customer service skills.
Responsibilities:
Sales & Order Support: - Assist sales representatives with quoting, order entry, and proposal creation.
- Process and manage orders accurately from initiation to completion.
- Maintain meticulous attention to detail throughout the sales cycle.
- Support the sales team in closing furniture and installation service opportunities.
- Manage timelines with a strong sense of urgency to meet client expectations and deadlines.
Coordination: - Communicate effectively with internal departments to ensure smooth handoffs and complete, accurate orders.
- Coordinate with manufacturers, installers, and external partners when needed.
- Assist with scheduling, documentation, and preparation of necessary sales materials.
Customer Relationship Support: - Respond promptly to customer inquiries and requests for proposals.
- Build and maintain positive relationships with clients, team members, manufacturers, and architects.
- Provide exceptional customer service throughout the order and delivery process.
Training & Professional Development:- Participate in relevant manufacturer trainings, with emphasis on MillerKnoll’s online product and process training.
Communication: - Demonstrate strong verbal and written communication skills in all internal and external interactions.
- Assist in distributing order updates, shipping summaries, and general project information as needed.
Requirements: - Experience in the office furniture industry or a related field is ideal, but we are willing to train the right candidate.
Many successful SOF team members previously came from retail—so if you’re hardworking and customer-focused, you’ll fit right in! - Strong interpersonal and customer service skills.
- Highly organized, detail-oriented, and able to multitask effectively.
- Excellent verbal and written communication abilities.
- Ability to work accurately in a fast-paced environment.
- A proactive mindset and the ability to take ownership of tasks.
If you enjoy being productive, supporting a collaborative team, and helping clients bring their workplace projects to life—and if delivering an exceptional customer experience motivates you—we invite you to apply for this exciting opportunity with SOF.