Lead Attendant

Job Description

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Include but are not limited to the following, as additional duties and responsibilities may be assigned.

• Provide a courteous and professional relationship with all customers, vendors, co-workers and managers. “Treat others as you would want to be treated.”
• Provide own transportation at own cost and expense, including, but not limited to fuel, maintenance, repairs and insurance.
• Properly collect, record, and deposit in the bank all monies received on the day of each shift, ensuring that bank deposit bags are secure and not visible inside the booth, if applicable.
• Issue parking violation and “parking owed” notices, as necessary, accurately recording vehicle information as required.
• May perform data entry, using electronic devices.
• Accurately complete all required paperwork for each shift.
• Maintain a clean booth or location, ensuring that trash and debris are cleared from the location throughout the day.
• Report any potholes, missing or broken signage, or other hazards to supervisor.
• Report any vehicles meeting impound criteria to supervisor.
• Conduct a visual check of vehicles, looking for such things as dents, scratches, damage, broken lights, windows, and record the existing damage on customer’s claim ticket.
• Patrols area to prevent thefts from parked automobiles.
• May collect parking fee from customer, based on charges for time parked.
• Immediately report any damages incurred, and any claims of damage incurred reported by customer to their vehicle, and / or complete an incident report.
• Accurately clock in / out at scheduled work times, using the time card or Source Time.
• Accurately complete and submit time cards at end of your last shift before the pay period ends.
• May create and maintain work schedules for locations(s) as directed by Supervisor.
• Maintain a clean, neat, professional appearance at all times. While on the job, wear the designated uniform, if required, and display identification badge.
• Regular, consistent attendance during scheduled work hours and the ability to work overtime if requested.
• May include the ability to pass accompany driving skills test.

Qualifications :

To successfully perform this job, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education / Experience :

High school diploma, or General Education Degree (GED), or one to three months related experience or training desirable. An equivalent combination of education and experience is acceptable.

Licenses :

Valid state-issued driver’s license and proof of insurance. (Must be able to pass a company driving skills test.)

Language Skills :

Ability to read and comprehend simple instructions, short correspondence and / or memos in English. Ability to write simple correspondence and / or memos in English. Ability to effectively present information in one-on-one or small group situations to customers, clients, and other employees of the organization.

Mathematical Skills :

Ability to add, subtract, multiply and divide with 10's and 100's. Ability to perform these operations using units of American money.

Reasoning Ability :

Able to apply common sense when performing duties and follow written and oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Physical Demands :

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to walk and / or run. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment :

Frequent exposure to wet and / or humid conditions, fumes, or airborne particles and outside weather conditions. The work environment noise level is usually moderate and occasionally loud.

Other :

Able to transfer / relocate to another facility / location without notice at any time.

Note : All employees are subject to internal audits to ensure compliance of all policies and procedures related to recording, handling and depositing of money received and of other duties assigned. In the event an employee fails an internal audit, the consequence may be disciplinary action, up to and including termination of employment.

Salary : We maintain broad salary ranges for our roles in order to account for variations in experience, training skills, geographic location, and market conditions, as well as to reflect our differing products and lines of business. The pay range referenced is as of the time of the job posting.

Benefits : Full-Time Employees

For full-time employees, we offer a comprehensive benefits package (subject to elections and eligibility) that includes Medical, Dental, Vision, Health Savings Accounts and / or Flex Spending Accounts, Employer Provided Life and AD&D Insurance, Voluntary Life Insurance and AD&D, Employer Provided Long-Term Disability Insurance, Voluntary Short-Term Disability Insurance, Personal Accident Plan, Employee Assistance Program, Non-Qualified Deferred Compensation Plan, and Tuition Reimbursement.

We offer 8 paid holidays per calendar year, paid sick leave, and paid vacation once eligibility requirements are met.

Part-Time Employees :

The company offers paid sick time to all employees once eligibility requirements are met.

We are committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.