Join Pds Health
Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!
Coordinator, Maintenance
Under the direction of the Mgr, National Maintenance, the Coordinator, Maintenance will provide administrative support to the Construction and Facilities department.
Responsibilities
- Schedule maintenance requests for dental offices
- Follow up with dental offices to ensure maintenance was completed via phone and / or e-mail
- Track and input data into system regarding corrective maintenance, preventative maintenance, work orders, and other information
- Update filing and database systems by using a computer
- Receive and ship parts, maintain parts inventory system
- The Level II Coordinator will be experienced with Vendor Relations, monitoring their performance and making recommendations to Management for new vendors / changes
- The Level II Coordinator will have expertise with the Service Max Dispatch Console and be responsible for scheduling / re-scheduling the PDS Field Techs efficiently and effectively on a daily basis
- Other duties as assigned by management
Qualifications
Equivalent to high school diploma or general education degree (GED)0-2 year(s) of general office experience or equivalent trainingProficiency with Sales Force, Excel, MS Office Suite, and Internet ExplorerExperience in a customer service environment with exemplary phone skillsExperience with dental equipment and / or equipment repairPreferred
Experience working in the Maintenance departmentExperience with Sales Force and Service Max softwareExperience with warehouse inventory systemKnowledge / Skills / Abilities
Ability to multi-task effectively without compromising the quality of the workExcellent interpersonal, oral and written communication skillsDetail oriented, organized, process focused, problem solver, self-motivated, proactive, ambitious, customer service focusedAbility to draw conclusions and make independent decisions with limited informationSelf-motivated, reliable individual capable of working independently as well as part of a teamAbility to respond to common inquiries from customers, staff, regulatory agencies, vendors, and other members of the business communityKnowledge of office practices, technology applications, and reporting systems; business correspondence and business reporting techniques; and business principlesKnowledge of standard office equipment (e.g., telephones, copiers, scanners, facsimiles, calculators)Demonstrate an organized and systematic approach in carrying out assignments (i.e. very orderly and excel at cutting through confusion and turning chaos into order)Knowledge of Service Vendors, SLAs, performance monitoring and vendor negotiationsA high level of expertise with Field Service / manpower dispatch, communication and organizationBenefits
Medical, dental, and vision insurancePaid time offTuition Reimbursement401KPaid time to volunteer in your local communityCompensation Information $20.60-$26.80 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.