Room Attendant Housekeeper

First impressions are everything! As a Room Attendant with Fairmont Hotels & Resorts you will have the opportunity to create lasting memories for every Guest ensuring Guest rooms are comfortable inviting and clean.

Responsibilities and essential job functions include but are not limited to the following :

• Consistently offer professional engaging and friendly service
• Guide guests and answer questions as needed
• Maintain supplier cart well organized and presentable
• Clean all assigned guestrooms including : dusting making beds soiled linen removal from rooms and retrieval of clean linen from linen closets vacuuming bathroom cleaning inside window cleaning replenish rooms with supplies. May include cleaning of room refrigerator coffee maker cups glasses silverware etc.
• Participate in deep cleaning projects
• Maintain proper usage of cleaning supplies and equipment
• Update and record all cleaned rooms
• Communicate all changes discrepancies late check-outs and do not disturb signs to the office team in a timely manner
• Maintain all brand and quality luxury service standards
• Maintain consistency in accordance to Forbes / LQA and Fairmont standards
• Conduct self-audits of standards and participate in the feedback review of audits.
• Ensure a safe working environment is maintained at all times and that all colleagues are committed to working safely
• Ensure confidentiality of all guest sensitive information at all times.
• Follow departmental policies procedures and service standards
• Follow all safety and sanitation policies including wearing appropriate PPE and proper use of chemicals
• Comply with hotel security fire health and safety regulations
• Maintain all housekeeping areas organized and well presented
• Report turn in and / or log all lost and found items in a timely manner according to established procedures.
• Set up and organize workstation with designated supplies and equipment.
• Restock work areas for the next shift as assigned.
• Replenish supplies and equipment as needed during the shift.
• Report any faulty equipment linen shortages maintenance needs safety hazards and other problems immediately to your supervisor.
• Notify supervisor / coordinators when service is complete by punching rooms in phone system or device.
• Monitor and control supplies and amenities and minimize waste within all areas of housekeeping.
• May assist with cleaning of public areas.
• Other duties as assigned

Qualifications :

Additional Information :

What is in it for you :

Accor is proud to be an Equal Opportunity Employer EOE / M / F / V / D.

We provide an environment of trust respect and integrity.  A home away from home.  Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accors Employee Value Proposition we ensure fair treatment and a workplace free from discrimination & harassment.

Our commitment to Diversity & Inclusion :

We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We commit to a future where diverse identities are celebrated and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Remote Work : No

Employment Type : Full-time

Key Skills

Time Management,Customer Service,Hotel Experience,Taleo,Hospitality Experience,Industrial Cleaning,Laundry,Guest Relations Experience,Host / Hostess Experience,Cleaning Experience,Custodial Experience,Commercial Cleaning

Experience : years

Vacancy : 1