Talent.com
Application Support Technician (New York)
Application Support Technician (New York)Prestige Staffing • New York, NY, US
Application Support Technician (New York)

Application Support Technician (New York)

Prestige Staffing • New York, NY, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.part_time]
[job_card.job_description]

Pay

$80,000 - $105,000

Location

Hoboken (Hybrid)

Summary

We are seeking a dedicated Application Support Technician to join our support team. In this role, you will be the first point of contact for users requiring assistance with application and technology issues. Your responsibilities will include providing level 1 support, managing tickets, troubleshooting application and desktop issues, and ensuring customer satisfaction through effective problem resolution. This position offers an excellent entry-level opportunity with a growing software company, ideal for professionals interested in gaining experience in financial services technology.

Requirements

  • Technical knowledge of Windows 10 & 11 operating systems
  • Proficiency in Microsoft Office suite
  • Strong customer service and client-facing communication skills
  • Ability to communicate clearly and professionally both over the phone and in person
  • Advanced troubleshooting and multi-tasking skills
  • Ability to effectively document and track support issues
  • Financial services background is preferred

Responsibilities

  • Serve as the initial contact for user support, providing solutions or escalating issues as needed
  • Verify problem descriptions and gather relevant information to facilitate resolution
  • Walk customers through troubleshooting steps and follow up on issues until resolution
  • Log, track, and manage support tickets within the ticketing system
  • Assist with application support, including user account creation, access management, and troubleshooting
  • Provide desktop support for hardware, software, and peripherals
  • Offer remote assistance via phone, email, and remote-control software
  • Support new hire onboarding with required technologies
  • Ensure timely resolution of support requests and maintain effective communication with users
  • [job_alerts.create_a_job]

    Application Support Technician • New York, NY, US

    [internal_linking.related_jobs]
    Travel X-Ray Tech in Neptune City, NJ

    Travel X-Ray Tech in Neptune City, NJ

    AlliedTravelCareers • Neptune City, NJ, US
    [job_card.full_time] +1
    AlliedTravelCareers is working with Health Advocates Network to find a qualified X-Ray Tech in Neptune City, New Jersey, 07753!. Comprehensive health, prescription, dental, vision, life, and disabil...[show_more]
    [last_updated.last_updated_30] • [promoted]
    AV Support Technician

    AV Support Technician

    Ovation Workplace Services Inc • New York, NY, US
    [job_card.full_time]
    Audio & Video Technician will provide day to day local support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel X-Ray Tech - $2,251 per week in Neptune City, NJ

    Travel X-Ray Tech - $2,251 per week in Neptune City, NJ

    Atlas MedStaff • Neptune City, NJ, US
    [job_card.full_time]
    Atlas Medstaff is currently seeking candidates in the X-Ray Tech (X-Ray Tech) profession for a 18 week contract in the Neptune City, New Jersey area. Atlas Medstaff is a premier staffing firm dedica...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Maintenance Technician I - 2nd Shift

    Maintenance Technician I - 2nd Shift

    Medline Industries - Transportation & Operations • Neptune City, NJ, US
    [job_card.full_time]
    Under limited supervision, set up, adjust, perform preventative maintenance, troubleshoot, repair, and maintain assigned equipment with responsibility for production and quality.Perform preventive ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Copier Field Service Technician

    Copier Field Service Technician

    GCS Imaging Inc • Maywood, NJ, US
    [job_card.full_time]
    This is a full-time on-site and on-the-road role for a Copier Technician at GCS Imaging Inc.The Copier Technician will be responsible for troubleshooting, repairing, and maintaining a variety of co...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Support Administrator

    Customer Support Administrator

    VirtualVocations • Yonkers, New York, United States
    [job_card.full_time]
    A company is looking for a Customer Support Administrator, EMEA - Temp.Key Responsibilities : Creates and validates sales orders, providing guidance to resolve errors Coordinates internal and ext...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Technician (USA Remote, MST / PST)

    Technician (USA Remote, MST / PST)

    Presidio Networked Solutions, LLC • New York, NY, United States
    [filters.remote]
    [job_card.full_time]
    Presidio, Where Teamwork and Innovation Shape the Future.AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    General Application

    General Application

    National Multiple Sclerosis Society • New York, NY, United States
    [job_card.full_time]
    The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society fun...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Dental Hygiene : Tinton Falls - New Jersey

    Dental Hygiene : Tinton Falls - New Jersey

    Proxi Dental Staffing • Tinton Falls, NJ, US
    [job_card.full_time] +1
    Wed : 8-4\r\nFri : 9-3\r\nSat : 8-2 (one per month).At Proxi, we have one focus : Dentistry.Our mission is to become the #1 trusted source for dentists seeking work, and for dental offices seeking top-...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Support Technician, HPC

    Support Technician, HPC

    Columbia University • New York, NY, United States
    [job_card.full_time]
    Job Type : Officer of Administration.Salary Range : $90,000-$100,000.The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departme...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Application Support Specialist

    Application Support Specialist

    Seneca Resources • Bronx, New York, United States
    [job_card.full_time]
    Position Title : Application Support Specialist.Position Status : Contract (multi-year).We are seeking an experienced Application Support Specialist to provide technical support and maintenance for m...[show_more]
    [last_updated.last_updated_1_hour] • [promoted] • [new]
    Application Processor

    Application Processor

    Skill • New York, NY, United States
    [job_card.temporary]
    Aquent is partnering with a prominent energy provider, a leader in the energy sector, to find a dedicated professional who will be instrumental in accelerating the adoption of sustainable energy so...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Desktop Support Specialist

    Desktop Support Specialist

    Pride Health • Bronx, NY, US
    [job_card.full_time]
    Information Technology Analyst I - W2 only.Hours if resource works Saturday & / or Sunday will be 9a-5p regardless of shift they are booked for. Length : 4 months, Possible extension.Bachelors or e...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    New York - Matter Applications Specialist - SaaS

    New York - Matter Applications Specialist - SaaS

    Winston & Strawn LLP • New York, NY, United States
    [job_card.full_time]
    For Business Professionals, Winston & Strawn presents an exciting opportunity to be a part of a leading global law firm.With our commitment to excellence, diversity, a collaborative work environmen...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Field Support Analyst

    Field Support Analyst

    Spectraforce Technologies • New York, NY, United States
    [job_card.full_time]
    Duration : 6 Months (Potential to convert to FTE).Resource's typical working day : .Oversees the daily operations for a specified location including software, hardware, tape backups, phone administrat...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Med Tech

    Med Tech

    Brandywine Living at The Sycamore • Shrewsbury, NJ, United States
    [job_card.full_time]
    Are you the person who double checks your work as you go through your day? Do you love getting to know seniors and feel good about your work at the end of the day? If you do - you have found your ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Part Time ABA Behavior Technician Position - Norwood

    Part Time ABA Behavior Technician Position - Norwood

    Lighthouse CH Careers • Bronx, New York, US
    [job_card.part_time]
    Lighthouse is a New York City-based specialized agency dedicated to providing top-quality Applied Behavior Analysis (ABA) therapy services for children with autism. Our mission is to empower these c...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Service Alarm Technician

    Service Alarm Technician

    Securitas Electronic Security • Bronx, New York, United States
    [job_card.full_time]
    Securitas Technology Corporation (STC) Technology and Solutions groups are experiencing tremendous success, and we currently have an Embedded Technician opening for team-oriented individuals posses...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]