Vice President Investor Relations

Vice President Of Investor Relations Transfer Agency

The Vice President of Investor Relations Transfer Agency will play a key leadership role within the Alternative Investment Services (AIS) division, supporting the delivery of investor relations services to clients across hedge funds, private equity, and fund-of-funds. This position requires a strong background in investor relations operations, regulatory compliance, and alternative investment structures, with a focus on client service excellence, process optimization, and risk mitigation.

Key Responsibilities :

• Serve as the primary contact for a portfolio of clients and their investors, managing all inquiries and ensuring timely, accurate resolution.
• Build and maintain strong relationships with clients, investors, internal AIS teams, and cross-functional business partners.
• Oversee transactional workflows including investor subscriptions, redemptions, transfers, and documentation review (including KYC / AML).
• Conduct completeness and quality assurance reviews of investor activity and fund changes.
• Partner across the Investor Relations and AIS departments to ensure all processes align with internal risk management and compliance standards.
• Support and execute system implementations, data migrations, and change management initiatives.
• Contribute to re-engineering efforts to improve accuracy, efficiency, and scalability of investor relations operations.
• Coach and mentor junior team members to support professional growth and team performance.
• Collaborate with global offices to promote a follow-the-sun service model and maintain consistent standards of excellence.
• Produce and analyze management information reports (MIS / KPIs) to support strategic decision-making.
• Drive documentation of processes and ensure timely, effective delivery of services across departments.

Requirements :

Core Competencies :

Additional Information :