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General Manager
General ManagerJimmy John's • Chicago, Illinois, United States
General Manager

General Manager

Jimmy John's • Chicago, Illinois, United States
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Jimmy John’s General Manager – JJSA INC

Reports To:
The General Manager will report to their Area Manager

Job Overview:
Oversees all aspects of operation at the store level. Manages both costs of labor and food while providing superior customer service and product.

Responsibilities and Duties:
  • Oversees and manages all staff, delegating tasks and positions.
  • Creates and manages the weekly employee schedule.
  • Confirms that all corporate compliance standards are followed at all times.
  • Verifies that all orders are prepared with 100% accuracy.
  • Prepares all products and ensures proper levels of preparation are maintained.
  • Hires and trains any necessary staff members.
  • Handles necessary daily paperwork.
  • Counts all inventory weekly and prepares weekly reports.
  • Handles and resolves any customer issues and complaints.
  • Handles any emergency situations (weather, robbery, injuries, etc.).
  • Audits the store regularly to “hospital clean” standards.

Qualifications:
  • Able to work up to 55 hours a week+ (when needed).
  • Positive enthusiastic attitude; exceptional communication skills.
  • High school degree or GED preferred.
  • 2+ years of management experience.
  • Capable of basic math skills.
  • Able to use Microsoft excel and word.
  • Able to lift up to 60 lbs.
  • Food safety certified manager preferred. (Can set up with JJ's! At no cost to you!)


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