Operations Manager

Job Title: Operations Manager

Company Introduction: G&C Food Distributors is a re-distributor of refrigerated, frozen, and dry food. We store and deliver more than 4,000 food items to meet the needs of our customers internationally. In recent years, G&C Foods has grown to be one of the most respected redistributors in the United States. We are rapidly expanding all areas of our organization. Do you know someone who loves fast-paced, competitive environments? If that person is you, then our Operations Manager position may be a good fit for you!

Location: Syracuse, NY

Schedule: Monday - Friday, 6:00am start time. (must be available via phone outside normal business hours)

Pay: $80,000.00 - $95,000.00

Job Summary:

The Operations Manager is responsible for overseeing all aspects of warehouse and distribution operations, with a focus on safety, service levels, inventory accuracy, cost control, and personnel management. This role ensures the efficient and accurate flow of products from vendor receipt to customer delivery, combining both manual and automated processes. The manager will lead a department of 75–125 warehouse associates, including supervisors and leads, and will collaborate closely with internal departments, customers, and vendors to maintain high operational standards and superior customer service.

Essential Functions

• Warehouse Operations & Planning
• Oversee all aspects of warehouse operations including shipping, receiving, inventory control, and order fulfillment.
• Perform daily planning and coordination of warehouse activities, directing supervisors and associates to meet operational goals.
• Manage and review all warehouse policies and procedures to ensure compliance and efficiency.
• Maintain appropriate staffing levels and monitor overtime usage to ensure labor efficiency and budget adherence.

Team Leadership & Development

• Lead a department of 75–125 warehouse associates, including supervisors and leads, fostering a high-performance culture.
• Create an inspiring team environment with open communication, encouraging feedback and resolving conflicts.
• Set clear team goals, delegate tasks effectively, and monitor performance metrics such as pick rates, miss picks, and scan rates.
• Maintain personal development plans for all direct reports and support supervisors and leads in coaching and development efforts.
• Prepare employee documentation including coaching notes, disciplinary actions, and performance evaluations.

Performance & Metrics

• Aggregate, analyze, and report operational results on a daily, weekly, and monthly basis.
• Make data-driven recommendations to improve performance, reduce costs, and optimize workflows.
• Review position requisition controls and adjust budgets as needed to align with business objectives.

Safety, Compliance & Facility Management

• Ensure compliance with food safety standards (e.g., HACCP, FDA, USDA), OSHA regulations, and company policies.
• Foster a safe, clean, and hospitable work environment by inspecting warehouse conditions and equipment daily.
• Collaborate with Human Resources to recruit, train, and retain warehouse and managerial staff.

Cross-Functional Collaboration

• Work closely with procurement, sales, customer service, and logistics teams to ensure smooth operations.
• Build and maintain strong relationships with vendors and transportation providers to support efficient product flow.
• Ensure accurate and timely delivery of products from vendor receipt to customer shipment.
• Additional duties as assigned.

Minimum Position Qualifications/Education Requirements:

• Strong problem-solving and decision-making skills.
• Strong leadership skills: train, motivate, direct the work of others.
• Strong organizational skills: attention to detail, meet deadlines and work in a production-driven environment.
• Ability to plan and conduct effective meetings.
• Strong analytical and mathematical skills.
• Excellent people skills.
• High School Diploma or equivalent required.
• Proficiency in Microsoft Suites (Word, Excel, PowerPoint, etc.)
• High School Diploma or equivalent required.
• Requires a minimum of 5 years directly related and progressively responsible experience, including at least 3 years at a supervisory level.

Why Build Your Career at G&C Foods?

At G&C, we believe exceptional people deserve exceptional rewards. When you join our team, you’re not just taking a job; you’re stepping into a career with a company that invests in your growth, values your contribution, and celebrates your success.

Our Benefits Package Includes:

Join a company that’s growing, innovating, and leading the way in foodservice redistribution—while keeping our people at the heart of everything we do.

Contact/Application Information:

If you’re interested, please apply through Indeed. If you have any questions, you can email recruiting@gcfoods.com. Thank you for your interest, and we look forward to meeting you!

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