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Inclusion Program Manager
Inclusion Program ManagerMunger, Tolles & Olson LLP • Los Angeles, CA, US
Inclusion Program Manager

Inclusion Program Manager

Munger, Tolles & Olson LLP • Los Angeles, CA, US
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  • [job_card.full_time]
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Inclusion Program Manager

The Inclusion Program Manager works closely with the Associate Director of Attorney Development and Inclusion, Inclusion Coordinator, and various committees and stakeholders to manage and implement the firm's strategies to foster an inclusive work environment and achieve objectives for programs. Under the guidance of the Associate Director of Attorney Development and Inclusion, the Inclusion Program Manager works independently and collaboratively to manage critical Inclusion programs and initiatives, and is a trusted resource for associates, partners and firm management.

Job Functions & Responsibilities

Program Management

  • At the direction of the Associate Director of Attorney Development and Inclusion, proposes and implements the firm's Inclusion program strategy, and operationalizes the delivery of the programs and initiatives by working directly with the Inclusion Committee and subcommittees on the execution of action items and tasks.
  • In conjunction with affinity group co-chairs, oversees administrative management of all firm affinity group development and operationalize efforts for lawyers and allies to build community. Proposes opportunities for engagement and develops program plans in collaboration with the Inclusion Coordinator.
  • Along with the Senior Director of Attorney Development, Associate Director of Attorney Development, and the Attorney Development Program Manager, conducts one-on-one meetings with assigned firm attorneys to ensure they are well supported throughout all attorney life cycle stages. Meets with team regularly to discuss overall support for assigned attorneys.
  • Utilizes metrics to produce data reports including developing visual presentations. Manages the collection and analysis of data related to inclusion efforts and programs, provides insights and recommendations to inform decision-making as it relates to the progress and success of the firm's efforts. Manages and executes client survey requests and other data inquiries.
  • Establishes tracking mechanisms to measure the effectiveness of Inclusion initiatives and efforts. Prepares reports for the Associate Director of Attorney Development and Inclusion Committee co-chairs and uses data to drive recommendations on improvements and areas of growth opportunity for the firm's community engagement in inclusion-related activities.
  • Drives firm affinity group efforts by driving progress on monthly deliverables and following up on action items, proposing plans, and managing events and engagement activities in alignment with team goals and timelines.
  • Manages responses to client requests and industry benchmarking surveys involving qualitative and quantitative information.
  • In conjunction with leadership and the Associate Director of Attorney Development and Inclusion, the Attorney Development Program Manager develops, maintains and facilitates attorney learning and development programs. Manages inclusion-related training programs that enhance the firm's understanding of inclusivity, promoting a culture of awareness. Programs include routine inclusivity training. Identifies and researches innovative workshops and facilitators related to inclusion.
  • Stays updated on relevant best practices related to inclusivity through involvement with the Association of Law Firm Diversity Professionals (ALFDP) and the National Association for Law Placement (NALP). Uses knowledge to inform the continued growth and development of the firm's inclusion efforts and the creation and / or establishment of new initiatives.
  • Manages the accuracy of the firm's inclusion-related internal intranet pages by ensuring online content is relevant, including committee membership and email distribution lists; meetings are on calendar and tracks activities of each affinity group; tracks and shares with team inclusion trends, articles and resources; remains current on industry learning and development opportunities via industry organizations (e.g., NALP, PDC, etc.).
  • Oversees the planning and execution of LEAP / MTO Fellows Program and inclusion events, initiatives, programs, trainings, workshops, and other related events in collaboration with Inclusion Coordinator.
  • Identifies, tracks, and produces Inclusion metrics / reports to show progress, historical trends, and breakdowns by initiatives and results that are industry specific. Maintains data on competitors and competitive trends in inclusivity and research emerging trends in law firms that impact inclusion.
  • Performs other duties as assigned.

Data and Information Management

  • Works with appropriate parties to ensure Inclusion information and statistics are maintained and readily accessible.
  • Analyzes work assignment data to ensure equitable access to and distribution of client opportunities.
  • Researches and makes recommendations on technology tools to assist with associate work allocation and utilization, performance reviews, and development initiatives.
  • Prepares regular and ad hoc reports as assigned.

    • Tools

  • Microsoft Office
  • Various recruiting, HRIS, and tracking programs

    • Minimum Job Qualifications

  • Bachelor's Degree or equivalent work experience required.
  • 5+ years of experience as an Inclusion manager preferred; law firm experience required.
  • Excellent interpersonal skills and ability to work effectively with a diverse group of internal and external clients, attorneys, and professionals.
  • Ability to learn and embrace new skills and best practices as the position evolves and Firm needs change.
  • Must have ability to work with minimal supervision on many projects and initiatives.
  • Ability to effectively communicate with attorneys, all levels of business services and contacts outside the Firm both verbally and in writing.
  • Ability to use independent judgment, problem solve, take initiative and follow through.
  • Ability to use HRIS, timekeeper systems and other talent systems to retrieve data.
  • Expert ability to build strong relationships and operate as a trusted advisor to individuals at all levels of the organization.
  • Strong data and analytics knowledge and ability to review metrics, measure value and take appropriate action to move forward on initiatives.
  • Ability to be available, as needed, to work extended hours, nights, weekends.

    • Physical Demands

    Writing, typing, reading, speaking, hearing, seeing, sitting, bending, reaching, lifting up to 25 lbs

    Working Conditions

    Quiet office environment in a high-rise building, seated the majority of the time

    Direct Reports

    None

    Competencies

  • Teamwork and Cooperation : Treating others with respect; works well with others; asks for help when necessary; willing to share credit; avoids pointing fingers or assigning blame; volunteers to help others when available to do so; empathetic to others.
  • Communication : Communicating clearly and appropriately with adequate frequency and tools; understands the need for regular, timely and high-quality communication; listens actively and asks appropriate questions; understands the message.
  • Flexibility : Adapting to changing conditions; willing to do something new / different; open to change; accepting of differences.
  • Problem Solving : Seeking solutions to problems; proposes creative and effective solutions to problems; examines underlying cause of problems when seeking a solution
  • Service Focus : Desiring to help or serve those requesting service to meet their needs, responsive and available when needed, proactively anticipates needs and expectations and acts accordingly to support the success of the Firm.
  • Self-Development : Using constructive feedback to improve; learns from mistakes; shows eagerness and capacity to learn; attends available training; shows interest in improving self; proactively looks for opportunities to gain experience in a range of responsibilities.
  • Organization and Time Management : Orderly in approach to work; able to plan and execute work effectively and accurately; tracks and follows through on requests; maintains a well-organized and clean work area; prioritizes and understands urgency; able to be punctual and prepared; manages multiple tasks simultaneously.
  • Composure : Understanding what triggers emotions and uses that knowledge to maintain a professional presence.
  • Integrity : Dealing with ethical issues appropriately. Acts in a way that is consistent with Firm values.

    • The Inclusion Program Manager role is an amazing opportunity available on our team of professionals at Munger, Tolles & Olson, LLP! We offer competitive pay, benefits and an opportunity to make an impact in today's world.

    About Munger, Tolles & Olson

    Munger, Tolles & Olson has topped The American Lawyer's A-List a record eleven times, and maintains the highest average A-List ranking in the history of the award. We strive to hire only the most qualified and creative lawyers. We believe that clerkships provide valuable experience. In this regard, nearly 75% of our lawyers and over 80% of our litigators served as law clerks to federal or state judges and sixteen attorneys were clerks to U.S. Supreme Court Justices. We recruit and retain the best professional talent to support our Attorneys with a focus on service and excellence. We have a full spectrum of functional positions including Information Technology, Information Security, Accounting, Human Resources, Legal Support, and Marketing.

    MTO is an equal opportunity employer and does not discriminate in employment on the basis of race, including but not limited to hair texture and protective hairstyles (for example, braids, locks, and twists), color, ethnicity, religion

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