Front Office Coordinator

Medical Front Office Coordinator

We are seeking a motivated individual with great hospitality skills and a passion for customer service to join our team. This role will require the employee to provide exceptional customer service, manage administrative tasks, and assist with medical duties. As a Medical Front Office Coordinator, you will be responsible for creating a positive and welcoming environment for our patients. You will manage patient scheduling, answer phone calls, and assist with membership programs. In addition, you will be trained to perform medical duties such as taking vital signs, drawing blood, and assisting with procedures.

Job Responsibilities :

Greet and check-in patients, verifying their membership, and other demographic information

Answer phone calls and schedule appointments

Manage patient billing and membership inquiries

Manage and maintain patient files and electronic health records

Assist with medical duties such as taking vital signs, drawing blood, and other procedures

Additional duties may include administering vaccines and performing basic lab tests

Clean and sanitize exam rooms and other areas of the clinic

Collaborate with the clinical team to ensure the highest quality patient care

Assist with other administrative tasks as needed

Provide outstanding customer service to members

Requirements :

Excellent customer service skills

Ability to multitask and prioritize tasks effectively

Strong attention to detail and organizational skills

Ability to work in a fast-paced environment

Willingness to learn and be trained on medical procedures and protocols

Ability to work well in a team and collaborate effectively

Comfortable working with electronic health records and other computer systems

Preferred Qualifications :

Prior experience in a hospitality, medical, or healthcare setting

Knowledge of basic medical terminology and procedures

Experience with communication and computer systems

We offer a competitive salary, paid time off, and ongoing training and development opportunities. If you are passionate about customer service and willing to learn new skills in a medical setting, we encourage you to apply for this exciting opportunity.