NV OTP / Facilities

Job Description

Job Description

About the Role

We’re looking for a skilled and proactive Facilities / Technology Technician to lead equipment maintenance and technology operations across our Nevada restaurant locations. This role blends hands-on care of commercial cooking equipment with tech-savvy troubleshooting, ensuring our kitchens and systems run smoothly from Carson City / Hawthorne to Elko / Ely.

Key Responsibilities

Facilities & Equipment

Lead and maintain commercial cooking equipment to golden standards across all NV restaurants

Direct and complete preventative maintenance on all equipment

Order and ensure availability of parts and equipment

Partner with Operations and Facilities Supervisor for new or updated equipment needs

Communicate equipment standards and updates to restaurant teams

Utilize and update the company’s work order system; maintain inventory of parts and tools

Technology & Systems

Complete Technology Travel Paths

Install and update technology hardware and software

Monitor, prioritize, and complete open support tickets

Troubleshoot hardware and software issues efficiently

Open and complete any required work associated with support tickets

Attend necessary trainings, meetings, and conferences

Stay current with hardware / software processes via the OTP Portal

Track, develop, and train Field OTPs

Manage and audit hardware inventory

Communicate respectfully and effectively with both field and office staff

Paid Training

We invest in your growth with hands-on, specialized training in :

• Avo
• Henny Penny
• Taylor
• OTP

Once all credentials are acquired, employees are expected to maintain and renew them as required to remain in good standing.

Benefits

Health, Dental, and Vision Insurance

Paid Time Off

Family Medical Leave Act (FMLA)

Flexible Schedule

Employee Meal Discount

Employee Assistance Program and Tuition Reimbursement

Referral program

Monthly phone allowance

Company-provided uniforms and tools

Paid training and ongoing professional development

Travel allowance may be provided in lieu of vehicle

All hotel expenses covered for overnight travel and Per diem provided

Requirements

Valid driver’s license with a clean driving record

Eligible for company-provided insurance

Strong technical aptitude with experience in commercial kitchen equipment and IT systems

Excellent organizational and communication skills

Willingness to travel across NV restaurant locations