Patient Representative

Job Title

Greet, instruct and schedules patients, registers patients into the computer system, and determines their insurance benefits. Serve as a liaison between patient and clinical support staff.

Your Job: High school education or equivalent 2 years in a front office using Medical Management software Typing or data entry at 40 wpm Working knowledge of medical terminology and coding

Your Job Responsibilities: Greets patients in a prompt, courteous and helpful manner. Checks-in patients, verifies and updates demographic and insurance information to the medical record. Collects payments and enters charges into computer system. Registers new patients into computer system and verifies all patients' addresses, telephone numbers and insurance information. Answers telephone, screens calls, takes messages, and conveys information to appropriate parties. Proficiency with medical office technology systems. Maintains work area and reception area in neat and orderly manner. Advises Office Manager of problems and concerns in the Front Office and helps in problem solving. Attends educational and staff meetings as scheduled. Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation. Must be able to support the clinic efficiency and cohesion.

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous.

Our affiliation means being part of an award-winning workplace:

• Newsweek's America's Most Admired Workplaces 2026
• Glassdoor's Best-Led Companies 2025
• Fortune's Best Workplaces in Health Care 2025
• Great Place to Work Certified 2026-2026
• Glassdoor's Best Places to Work 2025
• TIME's Best Companies for Future Leaders 2025
• Military Friendly Gold Employer 2025
• Newsweek's America's Greatest Workplaces for Mental Well-Being 2025
• Becker's Healthcare Top Places to Work in Healthcare 2025
• Newsweek's Greatest Workplaces 2025