Billing Support Associate

Job Posting

Primary Responsibilities Include :

• Research and resolve routine billing questions and discrepancies
• Process customer auto-draft payments and apply customer credits
• Manage customer account maintenance via our JIRA ticketing system related to :
• 1. Invoice distribution updates in multiple internal systems
• 2. My RxBenefits Plan access requests
• 3. Vendor forms for clients
• 4. 5500 requests
• 5. Assist with new client setup and billing packet process
• Enter transaction fees provided into Billing system
• Take ownership of billing for specialty products and other adhoc requests
• Support billing specialists by assisting with formatting data, reconciliations, and other administrative items
• Other billing administrative tasks as required by management
• Participate in cross training within the Accounting department, as needed

Required Skills / Experience :

Preferred Skills / Experience :

Based on relevant market data and other factors, the anticipated hiring range for this role is $40,260 - $47,300 annually. Final compensation rates will be determined based on various factors, including but not limited to experience, skills, knowledge, and internal equity considerations. This role is also short-term incentive eligible. Incentive amounts will vary by individual and business goals.

We are committed to fair and equitable compensation practices. The final salary offered to the selected candidate may vary from the posted range due to individual qualifications. Our goal is to ensure that all teammates are compensated fairly and competitively based on their contributions to our organization.

RxBenefits is also committed to providing best in class benefits to our teammates. We offer a robust total rewards package that includes :