Associate Account Manager

Associate Account Manager

The Best Teams Are Created and Maintained Here. The Associate Account Manager Serves as the Primary Contact for Brightview Clients. This Role Builds and Sustains Long-Term Relationships, Focusing on Both Client Retention and Ancillary Sales. The Associate Account Manager Works with Clients Within the Senior Account Manager's Portfolio.

Duties and Responsibilities :

• Develop and maintain long-term relationships with customers
• Conduct regular site walkthroughs with clients to ensure quality and service expectations are met
• Lead and facilitate or assist in the resolution of customer problems or concerns
• Proactively present site enhancement ideas to existing customers
• Ensure renewals of each assigned account within the customer portfolio
• Identify and pursue opportunities to sell ancillary services
• Generate referrals from existing client base and communicate with business developer
• Develop accurate estimates and takeoffs for both new and existing clients as needed
• Manage service delivery to the specified scope of work
• Ensure branch financial goals are met by maintaining acceptable gross margins for both base contract work and ancillary (enhancement) services
• Participate in branch meetings and assist the senior account manager in overall leadership of the client service team
• Maintain satisfactory accounts receivable levels
• Coordinate with the branch administrator to ensure branch databases are consistently updated with current client information
• Perform additional duties as assigned by the branch manager

Education and Experience :

Physical Demands / Requirements :

Work Environment :

Brightview Landscapes, LLC is an Equal Opportunity and E-Verify Employer. This Job Description Is Subject to Change at Any Time.

Compensation Pay Range : 60,000 - 70,000

Brightview Offers a Suite of Health, Wellness, and Financial Benefits to Full-Time Team Members. Benefits Offerings for Full-Time Team Members Include Medical, Dental, and Vision Insurance, Ancillary and Voluntary Products, a 401k Savings Plan with Employer Contributions, and 6 to 9 Company Paid Holidays Per Year. Employees May Also Be Eligible to Receive Paid Time Off for Vacation and / or Sick Leave, Tuition Reimbursement, and / or Potential Variable Pay Opportunities Based on Position and Performance. A Detailed Benefits Package Will Be Provided During the Interview Process.

It's Not Just a Team. It's One Brightview.