Talent.com
Associate Team Leader
Associate Team LeaderH&R Block • Albany, OR, US
[error_messages.no_longer_accepting]
Associate Team Leader

Associate Team Leader

H&R Block • Albany, OR, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It Would Be Even Better If You Also Had...

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What You'll Bring To The Team...

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your Expertise

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate
  • Wellbeing program, BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    [job_alerts.create_a_job]

    Associate Team Leader • Albany, OR, US

    [internal_linking.related_jobs]
    Therapy - PT

    Therapy - PT

    Avalon Care Center - Keizer • Keizer, OR, United States
    [job_card.full_time]
    [show_more]
    [last_updated.last_updated_30] • [promoted]
    Production Team Member

    Production Team Member

    Weyerhaeuser • Lebanon, OR, United States
    [job_card.full_time]
    Join Weyerhaeuser Santiam Lumber and make a difference! Santiam is a state-of-the-art facility that continually invests in our people, manufacturing, and our long-lasting customer relationships.Wit...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Seasonal Team Associate

    Seasonal Team Associate

    Walmart, Inc. • Lebanon, OR, United States
    [job_card.full_time]
    Do you enjoy helping customers figure out and find what they need? From every day needs to special occasions, customers need you to take them to that special product. As a sales associate in Apparel...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Lead

    Shift Lead

    Steve DeClerck Enterprises • Woodburn, Oregon, United States, 97071
    [job_card.full_time]
    You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wag...[show_more]
    [last_updated.last_updated_30]
    Pizza Hut Team Member

    Pizza Hut Team Member

    Pizza Hut • Albany, OR, United States
    [job_card.full_time]
    Working at Pizza Hut is about making hungry people happy.It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Leader

    Shift Leader

    Panda Restaurant Group • Albany, OR, US
    [job_card.full_time]
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,...[show_more]
    [last_updated.last_updated_30]
    Therapy - PT

    Therapy - PT

    Samaritan Lebanon Cmnty Hosp - Lebanon OR • Lebanon, OR, United States
    [job_card.full_time]
    Samaritan Lebanon Cmnty Hosp - Lebanon OR.GetMed Staffing is searching for a strong Physical Therapist to assist our traveler-friendly client. A minimum of 1-2 years of experience is required.Travel...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Therapy - PT

    Therapy - PT

    Mission Home Health of Salem • Salem, OR, United States
    [job_card.full_time]
    Pay ranges are calculated using gross pay and do not account for potential PTO requests or facility closures.Traveler Benefits : Weekly Stipends. $750 Referral Bonus; Medical, Dental, Vision; HSA & ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Therapy - PT

    Therapy - PT

    Samaritan Lebanon Community Hospital • Lebanon, OR, United States
    [job_card.full_time]
    Samaritan Lebanon Community Hospital.Pay ranges are calculated using gross pay and do not account for potential PTO requests or facility closures. Traveler Benefits : Weekly Stipends; $750 Referral B...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Float Team Manager

    Retail Float Team Manager

    Make Your Move • Salem, Oregon, USA
    [job_card.full_time]
    Salem Five is a growing regional financial services organization with a rich history of over 160 years.As an independent bank we are deeply rooted in the communities we serve and offer our employee...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Fashion Team Associate

    Fashion Team Associate

    Wal-Mart • Salem, OR, United States
    [job_card.full_time] +1
    Do you enjoy helping customers figure out and find what they need? From every day needs to special occasions, customers need you to take them to that special product. As a sales associate in Appare...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Success Associate

    Customer Success Associate

    Talent Find Professional • Jefferson, OR, us
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Leadership Track | Contract-Based).Most people spend their entire life building someone else’s future — working harder every year while their income stays capped and their schedule stays controlled...[show_more]
    [last_updated.last_updated_variable_days]
    LEAD SALES ASSOCIATE-PT in TURNER, OR S20892

    LEAD SALES ASSOCIATE-PT in TURNER, OR S20892

    Dollar General • Turner, OR, US
    [job_card.full_time]
    Dollar General Job Opportunity.Dollar General Corporation has been delivering value to shoppers for more than 80 years.Dollar General helps shoppers save time and money every day by offering produc...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    Tractor Supply Company • Lebanon, OR, United States
    [job_card.full_time]
    The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience.Do you...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Therapy - PT

    Therapy - PT

    BMPT-Salem Sunnyslope, OR (0010-1275) • Salem, OR, United States
    [job_card.full_time]
    BMPT-Salem Sunnyslope, OR (0010-1275).Are you ready to take your Travel career to the next level? See places you have not seen before? Ventura's MedStaff tenured Recruiters are here to help you fin...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Front End Service Team Associate

    Front End Service Team Associate

    Oregon Staffing • Lebanon, OR, US
    [job_card.full_time] +1
    Hourly Wage : $16 - $29 per hour.The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Service & Engagement Team Leader

    Service & Engagement Team Leader

    Target • Albany, OR, US
    [job_card.full_time]
    Service And Engagement Team Leader.Pay is based on several factors which vary based on position.These include labor markets and in some instances may include education, work experience and certific...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Operations Associate, Salem, #226

    Operations Associate, Salem, #226

    Gopuff • Salem, Oregon, United States, 97301
    [job_card.full_time]
    Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of operations...[show_more]
    [last_updated.last_updated_30]