Call Center Coordinator (Part Time)US Physical Therapy • Lake Ronkonkoma, New York, USA
Call Center Coordinator (Part Time)
US Physical Therapy • Lake Ronkonkoma, New York, USA
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.part_time]
[job_card.job_description]Schedule : Monday and Friday 8am-630pm Effectively communicate changes to administration procedures of the front office including telephones processing scheduling and verifications. Route escalated calls to the appropriate department and personnel. Complete tasks surrounding the nature of the call and providing the highest level of patient care and support. Schedule appointments based on availability and continuity of care verifies insurance information updates demographics and informs patients of necessary documentation for health center visits. Maintains strictest confidentiality; adheres to all HIPAA guidelines / regulations. Answer a high volume of calls
Qualifications :
- High School Diploma or equivalent
- Strong customer service skills; ability to diffuse client frustrations
- Excellent interpersonal and communication skills
- Ability to use logic and problem-solving skills to resolve issues
- Ability to work independently under tight deadlines in a rapidly changing environment
- Excellent time management and organizational skills
- Competitive compensation package
- 401(k) plan with company matching options
- Generous Paid Time Off
- A rich benefits package including medical dental life and long-term disability insurance
- Progressive Leadership Development Programs
- New Yorks 529 College Savings Program
- Employee Perks : discounted rates for entertainment travel fitness insurance plans etc. through our partnership with Plum Benefits
- FSA Plans- pre tax savings plans to pay for unreimbursed medical and dental expenses travel to & from work
- Company Events- Annual Family Field Day Leadership Retreats and Holiday Awards Celebration
- And much more!
Additional Information :
What We Offer!
Remote Work : No
Employment Type : Part-time
Key Skills
Bidding,Apps,Benefits,Corporate Recruitment,Android Development
Experience : years
Vacancy : 1
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Coordinator Call Center • Lake Ronkonkoma, New York, USA
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