Technical Program Manager, Logistics

Technical Program Manager

At Accellor, we are a trusted digital transformation partner that uses best-of-breed Cloud technology to deliver superior customer engagement and business effectiveness for clients.

We've created an atmosphere that encourages curiosity, constant learning, and persistence. We encourage our employees to grow and explore their interests. We cultivate an environment of collaboration, autonomy, and delegation we know our people have a strong work ethic and a sense of pride and ownership over their work. They are passionate, eager, and motivated focused on building the perfect solution but never losing sight of the bigger picture.

We are looking for a Technical Program Manager for the Logistics functional domain, supporting cross functional projects across Logistics domain including Warehouse Management platform DC and Hub Rollouts, improving DC Operations efficiencies, Final Mile and Transportation projects, and Returns. This role will primarily focus on these Large Logistics programs with established project management methodologies / tools to develop and execute Technology project plans in alignment with our company and Vendor's Software Development Lifecycle.

Role and Responsibilities :

• Use standard life cycle program management methodologies to drive large complex programs with Vendor and our customer's deliveries per aligned Flight plans.
• Drive program headlines, issues, and risks that need to be addressed to keep the program on track. Work closely with PMs to identify and close gaps in status reportingzooming out to engage with leadership on overall direction, and zooming in to align with the team on actionable next steps.
• Use industry leading project management methodologies / tools leveraging JIRA, Rally and work with the project team to successfully manage complex scopes of work(s), which include defining work effort and estimates, developing effective team execution plan(s), supporting team work effort by removing impediments, anticipating issues, and ensuring that the right parties are engaged to resolve problems.
• Lead and coordinate discussions with business users and product owners for grooming business requirements for Supply Chain and Logistics systems (particularly Manhattan Associates' Warehouse Management for Open Systems (WMOS) and IBM Sterling).
• Understand and manage activities for out of the box configuration versus customized extensions(MODs) development in WMOS system
• Ensure the relevant MOD Specifications and design Gaps are identified and resolved timely
• Manage integration touchpoints between WMOS and other upstream systems including Sterling OMS / IMS and Retek Merchandizing System (RMS).
• Manage integration touchpoints between WMOS and downstream 3rd party systems including ProShip and 3PL logistics provider external systems
• Manage development and QA of Microservices based interfaces for above integration points
• Manage messaging / error logging and performance monitoring mechanisms using AppDynamics
• Manage development and QA of transactional and analytical reports for supply chain and logistics systems, using analytics platform and data visualization tool like Snowflake and MS Power BI
• Perform financial management of the project : budgeting & forecasting, cost benefit analysis, EV / ROI / earn vs. burn analysis, team velocity, etc. Own project budget. Expected to anticipate budget issues, resolve timely, and adjust forecasts.
• Manage multiple complex projects simultaneously.
• Plan, monitor, and track delivery of quality control and take corrective action as appropriate.
• Develop project quality control policy, procedures and communication plans.
• Communicate project information to all project team members, sponsors, vendors and Technology managers, as appropriate.
• Anticipate strategic impact to projects (inter dependencies to / from other projects) and coordinate with appropriate parties.
• Recommend project strategy. Clearly articulate explanations of complex regulatory and project issues / risks to team members and management within the organization.
• Establish, motivate and lead high-performance cross-functional teams.
• Build effective partnerships with, and between, the developers, architects, QA Team and product managers, and across the company.
• Coordinate with potential product vendors to collect and analyze information and negotiate resolution of issues impacting projects.