Small Group Account Manager (Inside Sales-Employee Benefits)

Job Description

Job Description

Superior Insurance Partners is a rapidly growing insurance brokerage platform, focused primarily on providing commercial lines, personal lines, and employee benefit solutions to companies and individuals. Superior acquires and partners with leading independent insurance agencies primarily in the Midwest and Eastern US. The company's mission is to improve the lives of its agency partners. Superior does this by creating a highly tailored plan for each of its agency partners to help them achieve their goals, and providing customized resources including accounting / finance, recruiting, HR, AMS / IT, marketing, and M&A support. Agency partners are aligned through long-term economic incentives while leveraging the benefits of best practices, scale, and resources across Superior's shared platform.

Superior is backed by Tyree & D'Angelo Partners ("TDP"), a leading Chicago-based private equity firm that makes control ownership investments in, and partners with, lower middle market businesses with the goal of creating meaningful value for all involved. TDP is currently investing out of its third fund and has managed and created over $3 billion of capital and company enterprise value. TDP has significant experience investing in service businesses and has completed over 1000 investment partnerships in its history.

Job Title : Small Group Account Manager (Inside Sales-Employee Benefits)

The Small Group Account Manager plays a dual role — managing an assigned book of small group clients while actively supporting new business growth through inside sales efforts. This position combines service excellence with proactive sales support to strengthen client relationships and drive agency growth.

KEY RESPONSIBILITIES

Account Management

• Serve as the primary contact for small group clients, handling day-to-day service needs such as enrollments, billing, eligibility, and claims support.
• Manage the renewal process : obtain quotes, prepare comparisons, assist with strategy, and coordinate renewal meetings.
• Maintain accurate client data and documentation in the agency management system.
• Communicate effectively with carriers, vendors, and clients to resolve issues promptly.
• Stay informed on benefits trends, compliance (ACA, COBRA, etc.), and product updates.

Inside Sales & Growth

QUALIFICATIONS