Assistant Manager of Ruth's Marketplace

St. Norbert College, a nationally ranked, private Catholic liberal arts institution, is seeking an Assistant Manager for Ruth's Marketplace. Join a team recognized by students on Niche as having the "Best College Food in Wisconsin" and ranked among the top in the nation! As the Assistant Manager, you'll oversee the daily operations of the meal service plan and ensure the smooth functioning of the Marketplace during breakfast and lunch. This role puts you on the front lines, supporting the "front of the house" team, addressing customer service needs, and resolving issues as they arise.

Regular work hours are Monday - Friday, 10 : 00 am – 6 : 30 pm during the academic year. The hours will flex with the needs of the business, and shifts may be scheduled between 7 : 00 am - 9 : 00 pm. Summer hours are determined by conference business needs. This position works special event weekends as needed to support College business.

Specific responsibilities :

Manage the staff and operational aspects of breakfast and lunch service at Ruth’s Marketplace, collaborating closely with the PM Assistant Manager to ensure seamless daily operations. Coordinate and implement staffing and layout plans for special student event meals, summer contract dining, and the commencement meal.

Hire, mentor, and manage employment-related responsibilities for ten direct reports, including conducting annual performance evaluations.

Ensure the safe operation of equipment and uphold food preparation and service sanitation standards. Enforce and follow all Dining Services policies and procedures.

Facilitate staff interaction with other dining departments, such as Production, Catering, Campus Card Services, and Event Services.

Collaborate daily with the AM Sous Chef and Assistant Head Chef to ensure smooth meal plan execution and efficient meal service. Support the Marketplace Manager with tasks such as electronic menu updates, social media content, and posting nutrition information.

Provide support with administrative tasks, including tracking and reporting on budget expenditures.

Perform additional duties as assigned.

Supervision Exercised Over :

10 full-time Marketplace staff

3 part-time Marketplace Helpers

College and high school student staff

Required Minimum Qualifications

High school diploma required; associate’s degree in Hotel and Restaurant Management preferred

3–5 years of experience in food service and supervising staff

Serve Safe certification desired (or ability to obtain on the job)

Strong leadership and role-modeling skills

Excellent communication and customer service abilities

Skilled at resolving conflicts and maintaining professionalism under pressure

Able to multitask, prioritize, and meet deadlines in a fast-paced environment

Proficient with Microsoft Office and Google Apps; quick to learn new software

Competent in basic math (addition, subtraction, multiplication, division)

Experienced in planning and executing events, programs, and projects

Able to focus and perform well in a noisy environment

Commitment to a mission-driven environment that is aligned with Catholic, Norbertine, and liberal arts values.

Benefits package :

The College offers an outstanding benefits package including health, dental, vision, and life insurance; retirement plan; paid time-off, and tuition waiver. For more information, please visit :   https : / / my.snc.edu / humanresources / hr-home / .

Application instructions :

Applications received by Friday, November 7, will be given full consideration. However, applications will continue to be accepted until the position has been filled. Please submit a cover letter and resume with your application.

St. Norbert College (SNC), a Catholic, Norbertine, and Liberal Arts College, provides an educational environment that fosters intellectual, spiritual, and personal development.  As the only Norbertine institution of higher learning in the world, our roots, traditions, and commitments create a unique and enriching educational experience for our students.

At SNC, our commitment to communio – the Norbertine ideal of a community united as one – is grounded in the principles of dignity, truth, and justice. Consistent with these principles, St. Norbert is proud to provide equal employment opportunities to all employees and applicants for employment.

We seek those who will embrace our mission and commitment to building a vibrant, diverse, and spiritually engaged community ( https : / / snc.edu / mission ).