Overview
Duration : 12 month contract with extensions / possibility for full-time conversion
Direct message the job poster from Insight Global
Required Skills & Experience
- 6 mo. - 5 years of administrative, document processing or review experience
- Completed Bachelors degree in IT, Business Management, Engineering, or similar
- Technical proficiency, exposure to a management system or software such as Salesforce, Smartsheets, customer systems, etc.
- Strong attention to detail Good communication, both verbal and written
- Team player
- Analytic skills
Nice to Have Skills & Experience
Past PG&E experienceSAP experienceJob Description
As our client partners to promote renewable energy sources with homeowners who are going solar or using electric cars, customers need to submit an application to our client for the energy they are creating to be stored to the electric grid. Our team is responsible for the processing of these applications for home and small business owners. On a day to day they will be responsible for performing all / some of the below tasks, which is dependent on the project scope and role assigned :
Application Review
Sending out invoices to customersProcessing applications : reviewing application, building permits and other equipment documentation, ensuring applications are accurate, detecting issues and correctly submitting defects or passing along to engineering review if applications are accurateRespond to customer follow up emails related to defect follow up, project status, delay notices, etc.Analyzing issues with projects and utilize problem solving skills to determine best action to be taken and move project forwardHelp develop documentation such as job aides, process flow charts, etc. Engineering ReviewWork with Distribution Planning to determine how solar installations affect the clients network, including follow-ups with installers based on the feedback provided by the Distribution EngineersUse mapping and reporting tools to determine if the Transformer is sufficient to support the solar capacity being installed Respond to customer follow up emails related to defect follow up, project status, delay notices, etc. Meter / Variance ReviewWork with Metering Engineers, including follow-ups with installers based on the feedback provided by the EngineersReviews solar installation plans and check the interconnection method shown by the technical diagramsRespond to customer follow up emails related to defect follow up, project status, delay notices, etc. Field Metering ReviewFacilitate coordination of onsite inspections and meter related work such as change outs and meter installation between installer and internal contactsSubmit request for the Field VerificationCommunication with internal partners regarding onsite inspection findings to update the customer record in SAP and provide follow-ups to installer as neededRespond to customer follow up emails related to defect follow up, project status, delay notices, etc.Compensation
$22.50 / HR
Seniority level
Mid-Senior levelEmployment type
ContractJob function
Information Technology and AdministrativeIndustries : UtilitiesAdditional Notes
Inferred benefits from description : Medical insurance, Vision insurance, 401(k)
Location : San Ramon, CA
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