The Trust 1 Apprentice is responsible for assisting in the installation and servicing of plumbing, heating, and cooling units, following all applicable codes, under the direction of a technician. The Apprentice is also responsible for learning the plumbing, heating, and cooling professions by participating in on-the-job training, attending educational courses, training, and following the coaching and teaching of the Technician and / or Managers. Responsibilities : Primary Duties and Responsibilities :
- Provides basic plumbing, heating, cooling, and drain cleaning support services for customers at the direction of a technician.
- Develops basic knowledge of plumbing, heating, and cooling principles through on-the-job learning, courses / trainings, and reading of educational materials during downtimes on the job site.
- Develops basic knowledge of service tools and testing devices.
- Develops soldering skills to support the Technician.
- Develops skills to perform planned maintenance on residential systems with the assistance of a technician.
- Installs hang stickers and valve tags, as well as distributes flyers in the surrounding area, as instructed by the Technician.
- Responds to all forms of communications, including voicemails and emails, by the end of business the same day received.
- Assists Technicians in maintaining clean, neat vehicles and job sites and projects a clean, well-groomed professional appearance always.
- Attends group meetings and training, as needed. Participates in monthly and special company meetings, as appropriate.
- Works with Technicians, Service Manager, and Install Manager to mutually establish performance improvements and seek out ongoing education / training opportunities.
- Uses good judgment and self-control in areas where the company entrusts him to maintain company and customer confidentiality.
- Sets an example in being punctual and dependable. Reports to work promptly. Responds immediately to emergency calls during back-up “on-call” shift.
- Perform other duties as assigned. This may include performing duties that are outside of the scope of normal job duties.
- Establish a sound, positive work relationship with all members of the Trust 1 team. Must be able to listen to and implement all suggested feedback received. Qualifications : Required Skills and Abilities :
- Prior plumbing, heating, and / or cooling experience with a service company preferred.
- Ability to take direction and engage in continuous learning.
- Demonstrated excellent communication conflict resolution and interpersonal skills.
- Demonstrated ability to work as an effective team member and pitch in as needed.
- Computer skills and use of electronic devices for invoice creation and communication to staff required. Education and Experience :
- High School diploma or GED.
- A minimum of one year of field experience is preferred.
- Physical ability to perform all requirements associated with this position.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions required for this position. Compensation : $25 - $35 hourly
- Primary Duties and Responsibilities :
- Provides basic plumbing, heating, cooling, and drain cleaning support services for customers at the direction of a technician.
- Develops basic knowledge of plumbing, heating, and cooling principles through on-the-job learning, courses / trainings, and reading of educational materials during downtimes on the job site.
- Develops basic knowledge of service tools and testing devices.
- Develops soldering skills to support the Technician.
- Develops skills to perform planned maintenance on residential systems with the assistance of a technician.
- Installs hang stickers and valve tags, as well as distributes flyers in the surrounding area, as instructed by the Technician.
- Responds to all forms of communications, including voicemails and emails, by the end of business the same day received.
- Assists Technicians in maintaining clean, neat vehicles and job sites and projects a clean, well-groomed professional appearance always.
- Attends group meetings and training, as needed. Participates in monthly and special company meetings, as appropriate.
- Works with Technicians, Service Manager, and Install Manager to mutually establish performance improvements and seek out ongoing education / training opportunities.
- Uses good judgment and self-control in areas where the company entrusts him to maintain company and customer confidentiality.
- Sets an example in being punctual and dependable. Reports to work promptly. Responds immediately to emergency calls during back-up “on-call” shift.
- Perform other duties as assigned. This may include performing duties that are outside of the scope of normal job duties.
- Establish a sound, positive work relationship with all members of the Trust 1 team. Must be able to listen to and implement all suggested feedback received.