Network Administrator

Job Summary

Want to do meaningful work that has a real impact on the community? Please come join the IT Department as a Network Administrator. Our mission is to maintain a friendly, hometown atmosphere. We place a premium on teamwork and participation, while encouraging creativity and individual initiative. We believe that through collaboration, leadership can occur at all levels. We take our commitments seriously and strive to reach positive solutions. Whether you are joining us for three years or twenty, you will have the opportunity to grow your career with us. We offer training courses and work diligently with our team members to enhance their skill sets to progress their careers. In addition to growth and educational opportunities, we offer a Flexible Work Arrangement program for qualifying positions, as well as a fantastic benefit package that includes our Employee Assistance Program focused on work/life balance and overall well-being. We would be honored to have you join the Town of Parker family!

Under general supervision, this position is responsible for the installation, support, and maintenance of equipment and software related to the infrastructure of local-area and area-wide networks for the Town. This position is also responsible for providing technical support to staff for technology-related issues, and the supervision of employees.

Examples of Essential Duties

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with a disability to perform their essential duties. The below list is intended to be illustrative of the responsibilities of this position and is not all encompassing. This job description does not constitute an employment agreement and the Town may change these duties at any time.

• Supports server hardware, routers, switches, wireless access points, firewalls, and equipment used for network connectivity; monitors routers, switches, WAPs, and replaces or re-sets hardware as needed; responsible for the troubleshooting of wireless networks.
• Supervises employees; conducts and oversees hiring, scheduling, employee feedback, performance reviews, staff training and development, discipline/termination, and employee recognition processes for assigned staff.
• Documents proper resolution procedures and ensures all work follows technical specifications; maintains and updates network documentation and diagrams.
• Assists in the application of patches to routers, switches, wireless access points, firewalls, and any other equipment used for network connectivity; assists in the administration of SANs, fiber channel switches, and managing the Town’s data storage.
• Monitors and maintains the Town’s IP address scheme, DNS, and DHCP services; assists in the installation, maintenance, security, and connectivity for remote access (VPN).
• Manages and coordinates technology and security projects, including the strategic planning of new technology implementations; ensures continued progress toward completion of projects and finds resolutions to any problems that arise.
• Assists system administrators in performing routine administrative tasks such as account creation/deletion, password changes, and mailbox creation/deletion; assigns and creates help tickets for staff; provides on-site support for users needing assistance with PCs, laptops, and printers.
• Works with vendors to purchase equipment as directed; manages purchasing records and follows purchasing policies and additional guidelines.
• Recommends upgrades, patches, new applications, or equipment; researches and investigates new hardware and application options; participates in the evaluation in the RFP selection and evaluation process of projects containing technology components.
• Performs other related duties as assigned.

Minimum Qualifications

The requirements listed below are representative of the education, experience, certification and/or licensure required. An equivalent combination of education and experience to perform the essential duties and meet the necessary employment standards may be considered.

Requires a bachelor’s degree in Computer Science, Information Systems, Computer Networking, Computer Engineering, or Electrical Engineering, supplemented by four (4) years of progressively responsible experience in a related field.

Possession of or ability to readily obtain a valid Driver's License issued by the State of Colorado for the type of vehicle or equipment operated; safe driving record and a minimum of two (2) years of driving history.

Possession of or ability to readily obtain CJIS Level 4 Security Awareness Certification within six (6) months of hire.

Employment Standards

The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Knowledge of core networking protocols, routing, DNS, DHCP, TCP/IP, and ethernet technologies.
• Knowledge and experience with SANs, iSCSI, and fiber channel technology.
• Knowledge of the configuration of SNMP monitoring systems.
• Knowledge of technical policies, rules, and procedures.
• Skill in the training and supervision of personnel.
• Skill in the use of computers and various software programs.
• Skill in working with high-voltage electrical circuits and RF energy generating devices.
• Skills in verbal and written communication.
• Ability to analyze complex problems and recommend appropriate solutions.
• Ability to identify and resolve technical problems in PC workstation hardware, printers, and systems software.
• Ability to create, manage, and maintain project/annual budgets.
• Ability to design network solutions to simplify complex routing and connectivity issues.
• Ability to review and understand statements of work from vendors.
• Ability to prioritize daily tasks and adjust to accommodate needs as necessary.
• Ability to be self-motivated, take initiative, and learn quickly.
• Ability to work independently and problem-solve with minimal supervision.
• Ability to work flexible hours including weekends, evenings, and holidays or on-call rotation when needed.
• Ability to successfully pass a pre-employment background check.

Additional Information

Full salary range: $78,744-$114,179

Recruitment Timeline
First Interviews-Week of January 8th
Second Interviews-Week of January 15th

Working Conditions

The working conditions described below are representative of those an employee generally encounters while performing the essential duties of this job. Reasonable accommodation may be made to enable qualified individuals with a disability to perform their essential duties.

Tools & Equipment

Requires frequent use of general office equipment, computers, computer software, hand tools, power tools, boom trucks, lifts, and an automobile.

Physical Demands

Requires regular sitting, standing, walking, talking, handling, feeling or operating objects, stooping, kneeling, crouching, or crawling. Requires occasionally reaching with hands and arms, climbing, balancing, and working at heights up to fifty (50) feet. Requires moderate physical activity with heavy lifting, up to fifty (50) pounds. Requires close and distance vision acuity and the ability to adjust focus, allowing a broad field of vision.

Environment

Work is frequently performed in a climate-controlled office environment, but employees holding this position may be exposed to extreme cold or heat and wetness/humidity. The noise level in the office environment is low to moderate. The noise level in mechanical, server and other equipment rooms can be high and may range from moderate to extreme. The employee may occasionally work with or around hazardous items or hazardous conditions such as mechanical equipment, electrical equipment, chemicals, or radiant energy.

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The Town of Parker is an Equal Opportunity Employer.