Talent.com
Service Manager
Service ManagerFord of Murfreesboro • Murfreesboro, TN, US
[error_messages.no_longer_accepting]
Service Manager

Service Manager

Ford of Murfreesboro • Murfreesboro, TN, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

We are seeking an experienced and driven Automotive Service Manager to lead a high-volume service department.
This role requires a hands-on leader with strong operational discipline, the ability to manage large teams, and a track record of driving efficiency, profitability, and customer satisfaction in a fast-paced environment.

Key Responsibilities

  • Oversee daily operations of a high-volume service department, managing service advisors and support staff.
  • Maintain and improve CSI scores while handling a high daily RO count.

    Monitor KPIs including ELR, hours per RO, effective labor rate, comeback ratio, and gross profit.
  • Recruit, train, coach, and retain top-performing service advisors and technicians.
  • Ensure compliance with OEM standards, warranty processes, and dealership policies.
  • Handle escalated customer issues promptly and professionally.
  • Collaborate with Parts, Sales, and BDC departments to maximize throughput and communication.
  • Implement processes that improve speed, accuracy, and overall consistent volume.
  • Manage scheduling, capacity planning, and workflow to support consistent volume.

Qualifications

  • Automotive service management experience in a high-volume dealership.
  • Demonstrated success managing large teams and heavy RO traffic.
  • Strong understanding of the service KPIs and financial performance.
  • Experience with dealership DMS systems and OEM programs.
  • Exceptional leadership experience (domestic or import)
  • Experience managing 50+ ROs per day or large technician teams.
  • Professional, well-groomed personal appearance.
  • Clean driving record
  • Willing to submit to a pre-employment background check & drug screen

Compensation & Benefits:

  • Medical, Dental & Vision Insurance
  • 401k
  • Life Insurance
  • Paid Vacation
  • Paid Holidays
  • Employee Discounts on products & services
[job_alerts.create_a_job]

Service Manager • Murfreesboro, TN, US

[internal_linking.similar_jobs]

Restaurant Manager

The Chop HouseMurfreesboro, TN, United States
[job_card.full_time]

At The Chop House, we are a classic American steakhouse with a relaxed and inviting atmosphere, and we stand for quality in all that we do.Our service and our food are guaranteed! Our team is fully...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Food Services Manager I_Residential Services

Salvation ArmyMurfreesboro, TN, United States
[job_card.full_time]

Our organization is dedicated to providing support and resources to families and individuals as they transition to full-time housing.A vital part of our program involves providing nutritious meals ...[internal_linking.show_more]

 • [job_card.promoted]

Food Service Manager

Thorntons (Kentucky)Murfreesboro, TN, United States
[job_card.full_time]

The primary role of a Food Service Manager is to provide quality food and beverage products for our guests as.Manager will also be responsible to achieve sales, unit, and profit goals for the food ...[internal_linking.show_more]

 • [job_card.promoted]

CLIENT RETENTION MANAGER

Wesley GroupLascassas, TN, United States
[job_card.full_time]

Are you a natural leader who thrives on turning challenges into opportunities? As our Client Retention Manager, you'll be at the heart of what keeps our business growing our clients.You'll lead the...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Assistant Manager

TN Dairy Queen FranchiseeMurfreesboro, TN, US
[job_card.full_time]

Assist the General Manager in executing all aspects of the restaurant operations.Manage entire operation of restaurant during scheduled shifts.Maintain critical standards for product and service qu...[internal_linking.show_more]

 • [job_card.promoted]

Regional Field Service Manager II

A. O. SmithLebanon, TN, United States
[job_card.full_time]

Regional Field Service Manager II.Hybrid, Onsite or Remote: Remote.Regional field service management responsibility which includes but not limited to: Alignment with regional sales managers to prov...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Assistant Manager

European Wax CenterLebanon, TN, United States
[job_card.full_time]

We are currently seeking an Assistant Team Leader who can execute on all of European Wax Center's policies and procedures while upholding performance standards.The Assistant Team Leader will lead b...[internal_linking.show_more]

 • [job_card.promoted]

DCS CASE MANAGER 1*

State of TennesseeGallatin, TN, United States
[job_card.full_time]

State of Tennessee Job Information Opening Date/Time 03/31/2026 12:00AM Central Time Closing Date/Time 04/06/2026 11:59PM Central Time Salary (Monthly) $3,724.Job Type Full-Time City, State Locatio...[internal_linking.show_more]

 • [job_card.promoted]

Business Applications Manager

The Middlesex CorporationBethpage, TN, United States
[job_card.full_time] +1

The Middlesex Corporation is a nationally recognized and award-winning leader in the heavy civil construction industry.Since 1972, the family business founded by Robert W.Pereira has developed an e...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

SERVICE ADVISOR

Matt Bowers Auto GroupMurfreesboro, TN, United States
[job_card.full_time]

Join the #1 Service and Parts Nissan dealership in the USA.We are looking for someone who takes pride in their work to help the people of Middle Tennessee keep their vehicles on the road.The ideal ...[internal_linking.show_more]

 • [job_card.promoted]

N/U Sales Manager

RML AutoGallatin, TN, United States
[job_card.full_time]

Directs the sales activities of the dealership by performing the following duties personally or through subordinate supervisors.Ensures that all Federal, State, Local and company policies are follo...[internal_linking.show_more]

 • [job_card.promoted]

Alterations Customer Service Representative

David's Bridal, LLC.Murfreesboro, TN, United States
[job_card.part_time]

Minimal weekday hours required (join for weekends only!).Competitive hourly pay rates & team bonus.Additional terms and conditions apply.At David's Bridal, we empower our customers and our employee...[internal_linking.show_more]

 • [job_card.promoted]

Shift Manager-(RT2548)

RaceTrac, Inc.Gallatin, TN, United States
[job_card.full_time]

If you're a hands-on leader who thrives in a fast-paced, team-oriented environment, this is your chance to step up and make an immediate impact.You'll play a critical role in supporting store opera...[internal_linking.show_more]

 • [job_card.promoted]

Assistant Manager

Firehouse SubsLebanon, TN, United States
[job_card.full_time]

Firehouse Subs is now looking for.At Firehouse Subs, a healthy and positive work environment is guaranteed! This is why we will only hire people with great attitudes and excellent work ethics.If yo...[internal_linking.show_more]

 • [job_card.promoted]

Team Leader

Schlotzsky'sMURFREESBORO, TN, US
[job_card.full_time]

The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant.The Team Leader’s responsibility is to assist in directing the operation of the...[internal_linking.show_more]

Center Manager

HopebridgeMurfreesboro, TN, US
[job_card.full_time]
[filters_job_card.quick_apply]

At Hopebridge, we believe in changing lives—both for the children we serve and the incredible team members who make it all happen.As a Center Manager, you’ll have the unique opportunity to lead a t...[internal_linking.show_more]

 • [job_card.new]

Assistant Manager

Culver's (Vincennes)Murfreesboro, TN, United States
[job_card.part_time]

Full and part time positions with flexible hours and shifts.Free meals while working and employee/family discounts.Medical, Dental and Vision Insurance available.As a Culver's True Blue Team Leader...[internal_linking.show_more]

 • [job_card.promoted]

Service Advisor/ASM - Experienced

Hudson Automotive Group, IncMurfreesboro, TN, United States
[job_card.full_time]

K - $100K Yearly Earning Potential for Top Performers.Internal Advancement Opportunities.Beaman Chrysler, Dodge, Jeep & RAM.Hudson Automotive Company, is actively seeking.Hudson Automotive has grow...[internal_linking.show_more]