Customer Service Representative

Service Coordinator

Urgently Hiring - Position will start ASAP! Looking for candidates with the following experience : HVAC Service Technician Troubleshooting. Description : As a Service Coordinator, you will be responsible for opening, dispatching and maintaining service work orders within requirements. The ideal candidate will have mature customer service skills, strong verbal and written communication skills, and be proficient in Excel and Outlook. We are looking for career minded candidates who are willing to learn and grow with the company. A Service Coordinator will :

• Enter and dispatch work orders
• Ensure that work orders have been received by subcontractors
• Verify the scheduled time and date of the work
• Enter accurate and complete notes in the system of correspondence with customers and subcontractors
• Act on all incoming phone calls
• Closing all service calls in the system when work is complete
• Update customer web based portals

Job Type & Location : This is a Contract to Hire position based out of Round Rock, TX. Pay and Benefits : The pay range for this position is $21.00 - $23.00 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following : Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available; Life Insurance (Voluntary Life & AD&D for the employee and dependents); Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off / Leave (PTO, Vacation or Sick Leave).

Workplace Type : This is a fully onsite position in Round Rock, TX. Application Deadline : This position is anticipated to close on Dec 12, 2025.