A company is looking for a Solutions Engineer who will act as a trusted technical partner for customers and internal teams.
Key Responsibilities
Act as the primary technical resource for assigned customer accounts, ensuring technical success throughout the customer lifecycle
Diagnose, troubleshoot, and resolve technical issues in collaboration with Product and Engineering teams
Deliver tailored product demonstrations and maintain deep knowledge of product features and best practices
Required Qualifications
2+ years of experience in a Solutions Engineer or similar customer-facing technical role within the fraud, risk, or identity verification space
Strong familiarity with common fraud patterns, data signals, and decisioning workflows
Solid understanding of APIs, data flows, web technologies, and modern SaaS architectures
Ability to read and write simple scripts (e.g., Python, JavaScript) to support debugging and testing
Proficient in using Postman or similar API tools for testing and troubleshooting integrations
Solution Engineer • Oakland, California, United States