Collection Agent

Virtual Collections Specialist

Credit Wise Recovery Solutions is currently seeking virtual agents that have 1+ years of 3rd party collections experience to work from home! At CWR, your earning potential is up to you. You can make as much as you put into using our provided software, training, and management support.

Agents rave about our integrated collections engine database and softphone communicator. All of these are provided to you at no additional cost! All that is needed from qualified applicants is the ambition to write your own paycheck.

Virtual Collections Specialist Overview :

Are you a self-starter with some free time on your hands to make some money? Working as a virtual collections and recovery specialist you will be required to communicate with patients, clients, and consumers to attempt to bring resolution to unpaid accounts. You will provide thorough, efficient, and accurate updates on computer files for each call made. You may process all correspondences with adherence to the Fair Debt Collection Practices Act (FDCPA) You will maintain knowledge of functional area and company policies and procedures.

You will provide feedback to management concerning possible problems or areas of improvement. You will provide valuable insight and recommendations to improve processes and efficiency. You will perform other duties upon request of management. Virtual Agents are set up on an incredibly lucrative bonus structure that is paid bi-weekly! The earning potential is limitless!

Qualifications for Virtual Collections Specialist :

• High school diploma or General Educational Development (GED) Certificate
• Knowledge and understanding of company policies and procedures
• Knowledge and understanding of Fair Debt Collection Practices Act (FDCPA)
• Ability to maintain the highest level of confidentiality
• Proficient personal computer skills
• Excellent interpersonal, written, and oral communication skills
• Ability to work in a team-fostered environment
• Ability to work in a multi-tasked environment
• Ability to prioritize and organize work
• Ability to adapt to flexible work scheduling