Company Manager

Company Manager – Emerson College

Emerson College is seeking a Company Manager to serve as the central connection point of information for all aspects of hundreds of artist visits annually for the Office of the Arts departments (Artistic Engagement, Box Office, Guest Experience, Marketing, and Production). The Company Manager provides critical day‑to‑day operational, logistical and administrative support to the visiting artists and to OA, including schedule management. Responsible for a high standard of care, creating superior experiences and providing exemplary service for artists visiting and involved with Emerson College. Supports the contracting and payment of artists for all productions, residencies, and events.

Essential Job Duties

Artist Management

• Oversee operations for artists’ visits to Emerson College from around the world.
• Manage travel and accommodation for visiting artists in line with contractual requirements and budgets by working with a large roster of artists, agents, and producers to secure arrangements.
• Manage, negotiate, and clearly communicate artists’ extremely active calendar. Responsible for balancing requests for artists time with Emerson students, press, and the Boston community at large.
• Create and manage budget lines pertaining to furniture and hospitality supplies procurement and maintenance. Work in collaboration with Emerson departments, such as Facilities and Business Services, to maintain artist housing and track maintenance requests for visiting artists.
• Responsible for the quality of artists experience and ensuring that they feel welcomed, supported, and comfortable throughout their engagement.
• Work with attorneys, unions, and artists to secure approval from USCIS for O and P visas for travel to the U.S. Handles a high volume of confidential information on artists’ behalf.
• Provide a first point of contact for artists to resolve varied and non‑routine issues. Researches, prioritizes and follows up on artist concerns. Determines appropriate course of action, referral, or anticipates future issues. Requires strong multicultural awareness and emotional intelligence to communicate with artists from a variety of international locations.
• Coordinate onsite coverage for artist support during press, marketing, performances, and engagement events both in Emerson venues and at off‑site locations.
• “On‑call” contact for visiting artist to assist with emergencies, including but not limited to medical, travel, and housing emergencies.
• Establish and manage relationships with vendors both internal and external to the College, including but not limited to hotels, transport services, and physical therapists. Secure favorable rates and services, process payments in a timely manner, and maintain good standing.
• Oversee compliance with COVID safety protocols and maintain adherence with the College, state and local government, and unions representing artists.

Financial and Contract Administration

General Management Administration

Qualifications

Knowledge, Skills, and Abilities

Physical Abilities

Work Environment

This position is primarily a hybrid role with mandatory days in the office as needed. The hybrid arrangement will be made upon hire. Candidates must reside within a reasonable commuting distance of the Boston campus in order to ensure operational effectiveness.

Grade of Position : 23‑08E

Scheduled Weekly Hours : 36.25

Division : Division of Office of the Arts

Compensation : $64,500.00 – $79,.00 annually, commensurate with experience.

In addition to a competitive salary, Emerson College is committed to the health and well‑being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20+ hours per week. Benefits include outstanding health plans with limited out‑of‑pocket expenses, dental plans, generous time‑off programs, and a 403(b) retirement benefit with a 9% employer contribution once eligible. Additional benefits such as life and disability coverage as well as commuter offerings are available. Please refer to our benefits website for a full list of benefits and eligibility requirements.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industries

Higher Education

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