Insurance Document Associate

Genesis10 is seeking an Insurance Document Mailing Associate for a 12-month contract position with a leading client located in Franklin, WI. This role is 100% onsite.

Compensation : $14.00 - 15.00 per hour.

Summary :

As an Insurance Document Mailing Associate, you will be part of a fast-paced, accuracy-driven team responsible for the preparation, validation, and mailing of insurance policies and contracts to clients. This role ensures compliance with regulatory requirements while upholding a high standard of quality and operational efficiency. The ideal candidate demonstrates strong attention to detail, coachability, and a positive attitude, while contributing to continuous process improvement and collaboration across teams.

Responsibilities :

• Ensure shipping label information (policy number, contract number, recipient details) is accurate and matches internal records.
• Securely affix shipping labels to envelopes and insert contracts per established standards.
• Conduct quality checks to prevent errors in document assembly and mailing.
• Generate contract shipping labels using the Dashboard data management system.
• Confirm label details correspond with company data records.
• Use automated tools to cross-reference and validate data across multiple databases.
• Process field requests to release, hold, or destroy contracts based on company guidelines.
• Investigate and resolve scanning discrepancies and coordinate with internal teams for address verification.
• Escalate complex exceptions to senior management and track resolutions.
• Record reasons for returned contracts and create new shipping labels for reprocessed items.
• Analyze return data to identify recurring issues and recommend preventive measures.
• Sort and manage contracts by designated office numbers and shipping dates.
• Oversee daily transport of documents and maintain accurate labeling.
• Monitor shipping material inventory and coordinate procurement as needed.
• Process policy modifications and maintain supplies for shipping operations.
• Assist with onboarding and training of new associates.
• Participate in audits to ensure compliance with regulatory and company standards.

Qualifications :

Nice to Have :

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

Able to work as a W2 employee of Genesis10 (no corp-to-corp).

If you have the described qualifications and are interested in this exciting opportunity, apply today!

Genesis10

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

Benefits of Working with Genesis10 :

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., a Best Company for Work-Life Balance, a Best Company for Career Growth, and for Diversity and Leadership, among other honors.

To learn more and view all available career opportunities, please visit our website.

Genesis10 is an Equal Opportunity Employer.

Candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.