Computer Support SpecialistCynet Systems • New York, NY
Computer Support Specialist
Cynet Systems • New York, NY
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
Job Description:
Pay Range: $22hr - $24hr
Job Description:
Pay Range: $22hr - $24hr
- The Computer Support Specialist provides technical assistance, troubleshooting, and end-user support for hardware, software, and network-related issues.
- This role involves installation, maintenance, documentation, training, and collaboration with users, vendors, and IT staff to ensure reliable and effective technology solutions.
- Install, administer, test, maintain, deploy, and configure hardware and software.
- Diagnose and repair computers, printers, scanners, and other peripheral devices.
- Provide desktop support for Microsoft Office applications and Adobe Pro.
- Support Windows 10 desktop environments, VPN access, and remote technical support.
- Assist users with virtual meeting tools including Microsoft Teams, Zoom, and WebEx.
- Participate in meetings with users, vendors, consultants, and IT staff to evaluate IT solution options and recommend appropriate platforms.
- Prepare and maintain procedural manuals, online help instructions for users, and technical documentation for IT staff.
- Provide and administer training on hardware and software technologies.
- Three years of experience in Information Technology and customer service.
- Experience providing IT customer support and end-user training.
- Experience with computer installation, diagnosis, and repair.
- Experience with network and standalone printer installation, diagnosis, and repair.
- Experience troubleshooting scanners and peripheral devices.
- Experience supporting Microsoft Office Suite.
- Experience with virtual meeting tools.
- Experience with Windows 10 desktop support.
- Experience with VPN and remote technical support.
- Experience supporting Adobe Pro.
- Desktop and end-user support
- Hardware and software troubleshooting
- Network and printer support
- Remote support tools
- Technical documentation
- User training and communication
- Associate’s degree in Computer Science, Information Systems, Management Systems, Information Technology, or Cybersecurity.
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