Information Technology Analyst (Boston)KPG99 INC • Boston, MA, United States
Information Technology Analyst (Boston)
KPG99 INC • Boston, MA, United States
[job_card.variable_hours_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Associates or Bachelors degree preferred (or equivalent hands-on experience). 3+ years of experience supporting end users with software, hardware, and networking. 3+ years supporting LAN / WAN and network systems. 3+ years installing, configuring, and maintaining client operating systems and equipment. Prior experience in a professional services or law firm environment preferred.
Temp IT Analyst On-Site (Boston, MA)
Location : Boston, MA (On-Site)
Work Authorization : US Citizens or GC Holders
Type : Contract (Short-term; approx. 3 months,)
Position Overview
The Temp IT Analyst is a first-level technical support role responsible for delivering high-quality technology assistance, supporting daily IT operations, facilitating meeting technologies, and participating in IT projects. The ideal candidate will have experience in a law firm, financial, or other professional corporate environments and must demonstrate a high level of professionalism, customer service, and technical expertise.
Required Skills & Proficiencies
- Advanced experience with Microsoft Operating Systems, installation, and configuration.
- Advanced proficiency with Microsoft Office Suite.
- Strong experience with ServiceNow.
- Strong proficiency in MS Teams.
- Advanced to expert knowledge of remote access technologies (Citrix, VPN).
- Advanced to expert experience with mobile technologies (iOS, iPadOS).
- Advanced understanding of networking concepts, cabling, and communications hardware.
- Expertise in inter / intra / extranet technologies.
- Strong experience with Document Management Systems (e.g., iManage / Work 10).
- Strong knowledge of customer service best practices.
- Solid understanding of data security principles.
- Experience supporting or participating in IT projects and deployments.
Qualifications
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